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“One of the best when it comes to service and communication. The gang took care of a high-end disassembly, package and cross country ship on a tight schedule, going above and beyond with a ton of documentation along the way. Will be back and would highly recommend. ?❤️”
“I have an ebike, that apparently alot of bike shops won't service. I had a flat and needed a repair. Mike said to bring it in anytime and he'll get it done that day or by the next. I came in on a Monday afternoon, and was out in less than 10 min. He was very polite and so helpful. He also helped me put it back in my suv. Highly recommend this bike shop! If I have any other issues, I'll make the drive to him!”
“I rented a large amount of bikes from Wheelhouse for a conference in Detroit and had a great experience. The bikes were in fantastic shape and the folks at Wheelhouse were wonderful to work with. Highly recommend!”
“Bought my Swagman Bike rack here and love it. Also some great repairs on my bikes. Thank you for helping me with my brakes today! It brightened my day.? Happy to know great customer service is important to you!!”
“The best bike shop around he fixed my e bike back tire in a short time and he hooked it up by fixing other small things on it too for the same price. Very good place I highly recommend”
“I love The Hub and Back Alley Bikes! Whether I need a piece of advice, a new tube, or a full tune up, The Hub is always my first stop. The staff is always super kind, knowledgeable, and extremely helpful. The shop always has quality bikes and if they don’t have the parts I’m looking for they are quick to offer placing an order. Back Alley is also an incredible asset to have around with the amount of apartment dwellers that lack ample space to wrench on bikes. I love The Hub and Back Alley and I will tell anybody that will listen!!”
“Professional, hard working, great customer service. Very busy Place because they know what they are doing.They will meet your needs. Treat them with the dignity and respect that they deserve. If you're in a bad mood , do not take it out on these hardworking men. Do not curse at them as I witness an ignorant person do. Thank you for helping me with the purchase of my recumbent bicycle. I told you my health conditions and I and I would not join a gym. However, I would buy a bicycle and you guys helped me thank you.! Have a great day on purpose!
I invested in myself today.Thank you Brian and Kevin for your job well done! It's very important especially dealing with the public.
Good job , maintaining your professionalism while dealing with an out of control customer that just wanted to cuss you out. People like that should stay home”
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“Very friendly staff with excellent attention to detail. I have came here a few times and they always seem to deliver high quality work at an affordable price. That’s why I keep coming back.”