Department Stores in Ypsilanti, MI

“I had in incredible experience at this Sam's Club Optical Department. It began from the time I called-to my appointment as my prescription was out of date- thru picking up my glasses. Let me explain. A very nice person by the name of Tonya found an available appointment as soon as she could fit me in,which was extremely appreciated as I had broken my glasses. I had called multiple places only to be told that their first appointment was mid September because of the back to school rush. She was very courteous, and very helpful! I wasn't necessarily expecting that my entire experience with them would go like that but indeed it did. The optical assistant Alicia did some of the pre-testing. She was very professional and we were done in a hot minute. More on Alicia coming up because she went above and beyond. Dr. Edward Nelson came out to fetch me and took me into the office. I noticed that he had a lot of medals in a frame on the wall so I asked him what they were related to and he explained that he has been an optometrist in the Air Force during the Vietnam war and then continued to assist different bases to provide Examinations and care for the enlisted in the Air Force. He was very nice, very easy to talk to and I was so impressed that during his career he flew an F-14 (I think he said)/but don't quote me as I always get my jets mixed up! Anyway that put me at ease and for some reason the way he asked the questions when you have to say what's better and what's best which I always have difficulty with I was able to answer quite quickly. I know he just use different verbiage but it made a big difference for me. I can't recommend him enough, He told me during Vietnam he was not sent into battle, but in some of his other experiences between then and now he did have to go into the battlefield to see and treat patients. I thanked him for his service to our country. I actually found one frame that met all my specifications and that I liked out of all of them. Pretty amazing I'd say. I gave the frame to Alicia and she sent me off for a few minutes as they were busy with other customers and told me to shop or whatever I chose to do for 15 to 20 minutes -and return and they would be able to sit down with me and get the measurements for my new specs. I never have trouble shopping so I did just that and picked up a couple things which I brought with me up to the optical department. During that time I realized I did not have my Sam's Club card and I was panic stricken. I had been spending days and nights with my brother at the hospital and he had died the morning of my appointment at 11:05 AM. I think I would've had a better ability to cope had I not been sleep deprived and very sad. However I did go into my Sam's shopping app and under my account information was the code that they scan when you check out so I told Alicia that I was extremely upset and didn't know up from down right then and she just calmly told me to have a seat and tell her what the problem was. She assured me that I would be able to get my glasses and anything else I needed. She said the only thing affected- I didn't have my card I couldn't charge it to my Sam's account. I had other means to pay so that was no problem. She then did exactly what she said she would. She was so sweet talking in a very calm manner and being very empathetic to my situation. She then scanned my cards and I got everything from The optical department that I needed including the fact that I would be able to return in 10 to 14 days to pick up my glasses. She also took the time to go to a different register and scan the barcode in again. I would not have to do anything but leave the store when we were done. I honestly will never forget this it was such an act of kindness and I could tell it was genuine so I really want to express my thanks to her and I hope that Sam's Club sees this review and gives her some kind of reward for being such an outstanding associate! I was actually able to pick them up on Labor Day- Tonya l”

“I love all the Home Goods stores but this one is bigger than the other Ann Arbor location so I find quite a bit more! Lots of great deals and unique finds. Associates are always friendly and helpful.”

“T.J. Maxx sometimes have unique odds & ends items for lower prices than other places. This time of year they stock up with merchandise for the holidays. This year they have a lot more new items and better quality.”

“I absolutely love Value World. One of my favorite thrift stores. We have found some really good stuff there. I like their stationary section. I hate paying full price for stationary.”

“So I recently posted about Meijer not taking back the cans for beverages that they sell. I know it's only a dime per can but it adds up! Since Meijer and target are right next-door to each other I decided to call target. I had never seen bottle return there but I thought what harm would it be to call. Customer service was so friendly and nice. They said bring up the cans to the customer service desk and we can count them out and they would reimburse me. They did say there's a $25 limit but I didn't have that many. I was so appreciative that they took back my San Pellegrino cans that I will buy all of my San Pellegrino from them from now on. And they were very friendly about it. Good job target!”

“Easy to use online order/store pickup system. Had the wrong person's order in the trunk for a few minutes but it was quickly sorted and we all had a good laugh. Also, they still sell Faygo Arctic Sun, so that's an automatic 5-star.”

“So I recently posted about Meijer not taking back the cans for beverages that they sell. I know it's only a dime per can but it adds up! Since Meijer and target are right next-door to each other I decided to call target. I had never seen bottle return there but I thought what harm would it be to call. Customer service was so friendly and nice. They said bring up the cans to the customer service desk and we can count them out and they would reimburse me. They did say there's a $25 limit but I didn't have that many. I was so appreciative that they took back my San Pellegrino cans that I will buy all of my San Pellegrino from them from now on. And they were very friendly about it. Good job target!”

“Easy return - no line. Then we found a few deals on the clearance rack which unfortunately did not fit but we did find some cute PJ shorts instead. Checkout lines were short because the football games were on.”