Gene Butman Ford is a trusted, family-owned Ford dealership proudly serving Ypsilanti, MI, for over 68 years. Customers report a great purchase experience and excellent customer service. The sales process is described as a breeze, painless, and at the top, with staff who guide you through every step without pressure. Sales representatives are a pleasure to work with, help find the perfect vehicle, and can identify additional incentives. The service team also receives high praise for providing fantastic and excellent service. They resolve issues quickly, offer guidance and recommendations without pressure, and complete work thoroughly. This includes normal maintenance, vehicle inspections, and critical repairs that provide peace of mind. The convenience of their Mobile Service, where a technician comes to your home, is also highlighted as incredible. The knowledgeable and friendly staff, from sales to the Quick Lane, ensures a seamless experience. Customers appreciate the entire team and state they would definitely do business there again without hesitation. Gene Butman Ford is committed to making your car-buying and service experience unforgettable.
Jeff (Service Advisor) was wonderful, as he fixed all of the issues we were experiencing with our Flex.
Great communication and customer service.
November 2025
Josh made the leasing process a breeze! We were test driving on Thursday night and signing the paperwork on Friday morning. Josh explained all of our options and didn’t push unnecessary accessories. We have had quite a few leases in the past and this experience was at the top. Great job!
November 2025
Great purchase experience!!! First time dealing with Gene Butman dealership. Jordana found an additional 2K cash back incentive of which I was unaware. I would definitely do business there again without hesitation!!!
