Metro by T-Mobile at 1390 Ecorse Rd offers a welcoming atmosphere with friendly staff who are dedicated to providing excellent customer service. Customers appreciate the quick service and the variety of unbeatable prepaid plans available, including options for unlimited talk, text, and data, as well as 5G phones from popular brands like Apple, Samsung, and OnePlus. Many loyal visitors have highlighted the store's best deals on phones and the helpfulness of the employees, often recommending the store to others. One customer shared a positive experience with a staff member who resolved a complex issue with their device activation, showcasing the team's technical skills and attention to detail. While some customers noted minor concerns, such as safety issues with the wet floor, overall feedback emphasizes the store's commitment to customer satisfaction. For anyone in need of mobile services or devices, this location is highly recommended for its exceptional service and knowledgeable staff.
I love the way they please the problem and left me satisfied especially Ayesh and Kal they really went the extra mile to make me and my baby 😃 HAPPY!!! THANK YOU GUYS... TRULY KEEP IT UP!!! 💯
February 2024
The service was good and the atmosphere was nice. Although I almost slipped on the wet floor no wet floor sign even though there should've been one there. Although the 2 guys were nice enough and were able to do a brain swap on my boyfriend's cellphone.
November 2023
I live this store!! I have been going here for years for all my metro needs!!( And I have 5 lines) Best deals on phones, always quick service, and they are so friendly. I would highly recommend this place.