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“Get your phone repaired here! Frank and Jacob do an awesome job and are upfront about everything. No predatory sales crap. My phone got wet and I replaced it with a slightly used phone with everything transferred over in 15mins! Ended up having my old phone repaired also and it works great still. 10/10 experience and I'll be a forever customer!”
“Went in just before closing to switch my son's phone from xfinity to T mobile. He needed a new phone. Jermaine was extremely helpful, polite and professional. Thank you Jermaine for the 5 star customer service.”
“Came in today right at close and Jr. stayed after store hours to make sure my problems were resolved! My phone wasn’t making calls out and he fixed it instantly! You need help with your phones Jr. is the man to come see! Thanks brotha!”
“Alex was a pleasure to work with on switching my WiFi plan. He explained the process and made moving a little less miserable. Alex has great knowledge of the product and would recommend him to anyone.”
“Matt Was Amazing!! Really Helped Me Out The Best Way He Could! I Was Coming In To Switch My Service & His Customer Service Made Me Stay With Boost, The Only Boost I’ll Be Going To Now. Thank You For The Great Customer Service.”
“Ish handles most of my issues and is phenomenal, but everyone I have had the pleasure of talking to in there has been cordial and amazing.
I have witnessed a few rude customers which they have handled professionally, apologizing to the other customers in the store for any inconvenience once the issue was dealt with.
I have been a loyal customer for years now. Great people.”
“Wouldn't go anywhere else.
Hands down best customer service!
Been going here for years now.
Sam amd Ali are the best, they both know their stuff!
If you're looking for a good place to go where they actually take care of the customer-this is it.”
“I frequent this location and I just wanted to give special recognition to both of the ladies that have been holding it down ALL BY THEMSELVES for a while now. Pay no mind to the entitled complainer below. Just because someone is working alone don’t mean they don’t deserve a break. Shame on him for not speaking up and instead running to google to write a nasty review for no real reason considering the employer didn’t actually do anything wrong. Please be kind to your customer service workers they work hard to be nice to some of y’all and from the sound of it some of you don’t deserve it!”
“Went above and beyond to help me get a phone, staff was very nice and did absolutely everything they could to make sure I walked out with a phone. I was skeptical about getting one of the free phones but service is great and the phone I chose is perfect. No issues and no complaints. ⭐⭐⭐⭐⭐”
“What a great experience that was. Andrew, the man who fixed my phone, was super helpful. He showed me what was wrong, how he was going to fix it, and how much it cost right off the bat. He educated me as I waited for my phone to be fixed, I highly recommend coming here 5/5 for sure!”
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“Went in to get new phones and Alex was very excellent He answered questions, signed us up for additional discounts, and got us out of there with two new phones in a timely fashion. Alex demonstrated an exceptional ability to multi-task, helping other customers as he processed our transaction and transferred our data. I highly recommend this Verizon store.”