NAPA Auto Parts - Albany Auto Center is highly praised for its reliable and friendly service. Customers appreciate the knowledgeable staff, especially those who go above and beyond to help with urgent issues, even outside regular hours. The team is prompt, trustworthy, and provides clear communication, ensuring customers feel confident in their care. Towing services are efficient and reasonably priced, with staff who are friendly and professional. The shop handles a variety of needs, including repairs for unexpected breakdowns and specialized work such as wheel bearing replacements. Customers value their honesty and integrity, often mentioning that they would return for future service if they lived nearby. Overall, NAPA Albany Auto Center is seen as a dependable, reputable place with staff who are willing to help and provide quality service in a friendly manner.
Water pump went out and fan clutch with it. They had it repaired and had me back on the road (long trip) in 24 hours. I was sure I would be held up for 2 or 3 days. Nice folks and great service. I did have a small problem later (not their fault just an anomaly) and they stood behind their warranty 100%. Can't recommend... read full comment
July 2025
The guy (sorry can't remember his name) that towed my husband, and I was amazing. He was on time, very knowledgeable and very friendly. If I was in the area and had car problems again, I would use them and would recommend using them. The price of tow was also reasonable.
July 2025
Great roadside assistance! Mike and crew to the rescue. Friendly and very helpful.
