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“I’m a new member. Came into the bank location today. I gotta say I loved the customer service. Plus the fireplace makes it very Minnesota and not so sterile. Like everywhere else.”
“Just stopped in for help doing a wire transfer. I wish I caught her name, but the lady who helped us was SOooo nice and informative.I've been here just a handful of times, and it's always been pleasant. Just a note, there are typically not many people working at this location at one time, so I'd recommend calling ahead when possible”
“Great community bank where you can get business, personal aand your home mortgage here. Good stable, knowledgeable, efficient and friendly people that work here.”
“Thank you for the quick and pleasant service at the drive thru today 8-10-23.Tried Shakopee and just sat and watched people move around inside. No one even said hello.”
“Darcy McDonald is the best mortgage specialist around. Really. This woman has gone above and beyond to help me, even after my mortgage was complete. I was completely clueless about everything. As a single mom, I really need help and Darcy has been there for me! Highly recommend.”
“All the staff here are so nice and welcoming and helpful. One person that really stood was Tara. That girl is amazing and smart and so helpful. She knows her stuff! Thank you for being the best bank ever !”
“I love the Apple Valley location. There is an amazing blonde woman who is so personable and charismatic to our whole family and it’s such a pleasure. The other staff there as well are so friendly and kind. I have had bad experiences at the Roseville location but only use that one when I’m back at school. The Apple valley one truly does everything I need and more. It is my home location and I am so blessed with the amazing staff who is employed there. I sometimes have difficult requests and they make all accommodation to make sure I’m beyond satisfied. 10/10 bank crew!!!!”
“Very quick service! I had Joyce as my banker and she was very friendly and made the process of changing my legal name seamless and stress free! I have found my new banker for life!”
“Today, I needed a Bank of America ATM to withdraw some cash. If you have a Tangerine account in Canada, you can withdraw cash at any Bank of America ATM without paying any transaction fees. It's great, as it saves you at least $3 for each transaction if you went elsewhere to do a cash withdrawal. I was in Eagan and decided to check out Apple Valley. I found this branch with a drive-thru and headed over.I found that the signage wasn't the best. The font was small. The signs were maybe two feet high from the ground. I actually did a tour around the branch to figure out where I needed to enter to get to the drive-thru.The drive-thru has two lanes. If you need the ATM, use the left lane.Once I got to the ATM, all was well. I inserted my Tangerine bank card, entered my credentials, selected $10 and $20 denominations, and my cash was dispensed.I like that you can specify your denominations at any Bank of America ATM. If you can't decide, you can let the ATM do a mix for you. It's cool.This branch was fairly quiet on Boxing Day, which was a regular day for Americans. There was a vehicle behind me when I was done with my transaction.I tend to hit the branch at Central Parkway in Eagan. It was nice to find a new location, once I figured out how to get to the drive-thru.(499)”
“I found out on Friday. That amazon com bill- that’s the way it came across. I did not purchase anything that and I have ordered before but I’ve never ordered $141.?? Of anything. I don’t remember the last time I was in the red. And shouldn’t be now. But The Weekend I can’t do anything about this problem.
It would be very nice if someone from Wings would help me through this. I’m guessing you all know what it’s like to get a hold of a human at amazon!!!! Help!”
“Super fast service, I always get in last minute before it closes and I'm always serviced well. Miss Meschel is absolutely wonderful and helped me change my name on my debit card. She saved me a lot of time and energy, thank you to her if she sees this!”
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“Has fraud and the fraud team was very on top of it! But i want to shout out to Karlie Fischer who helped me in the bank. She was very communicative, thorough, understanding, and sweet! She’s the reason I’m sticking with this bank!”