Firestone Complete Auto Care in Apple Valley, MN has earned a strong reputation for providing reliable and comprehensive auto care services. Since 1926, it has helped neighbors with vehicle maintenance, tire sales, and repairs. Customers appreciate the team’s helpfulness, professionalism, and honesty. The staff, especially those at the front counter, are praised for their excellent service, clear communication, and ability to handle multiple tasks effectively. One customer described a front desk employee as a "rock star" who managed vehicle flow, trained a new employee, and handled various customer issues calmly and professionally. Despite some waiting time due to limited seating and chairs, customers felt well taken care of, and some suggested improvements like adding a vending machine for convenience. The team is known for quickly installing new tires, including snow tires, and providing updates during service. The service manager is highly regarded for helping customers find the best deals and ensuring their needs are prioritized. In one instance, the team successfully resealed a flat tire without replacing it, demonstrating honesty and a focus on customer needs. Overall, the staff's respectful and attentive approach ensures customers feel welcomed and valued. Whether for routine maintenance, tire sales, or repairs, Firestone Complete Auto Care offers trustworthy and friendly service that keeps vehicles running smoothly and customers coming back.
Cory, Brett and the other gentlemen that was working the counter were all extremely helpful! I told them I wanted some snow tires and they told me about the epic sale coming up. I'm scheduled to get my snow tires then! Thanks fellas!
December 2024
Helpful, quick, and inexpensive service. They have gotten me in quickly for an oil change more than once.
December 2024
Time for new tires heading into winter! The team was super helpful and kept me updated. They got the new tires on quickly while I waited in the lobby. Thanks for all your hard work!
