Firestone Complete Auto Care in Apple Valley, MN has earned a strong reputation for providing reliable and comprehensive auto care services. Since 1926, it has helped neighbors with vehicle maintenance, tire sales, and repairs. Customers appreciate the team’s helpfulness, professionalism, and honesty. The staff, especially those at the front counter, are praised for their excellent service, clear communication, and ability to handle multiple tasks effectively. One customer described a front desk employee as a "rock star" who managed vehicle flow, trained a new employee, and handled various customer issues calmly and professionally. Despite some waiting time due to limited seating and chairs, customers felt well taken care of, and some suggested improvements like adding a vending machine for convenience. The team is known for quickly installing new tires, including snow tires, and providing updates during service. The service manager is highly regarded for helping customers find the best deals and ensuring their needs are prioritized. In one instance, the team successfully resealed a flat tire without replacing it, demonstrating honesty and a focus on customer needs. Overall, the staff's respectful and attentive approach ensures customers feel welcomed and valued. Whether for routine maintenance, tire sales, or repairs, Firestone Complete Auto Care offers trustworthy and friendly service that keeps vehicles running smoothly and customers coming back.
Always in, and out! Store manager is awesome at this location!
February 2026
Kevin and his team at Firestone were very helpful and efficient with my car care. I highly recommend this Firestone location to anyone looking for dependable service. They answered all my questions and were professional. Thank you. A+ Service!
November 2025
Had a not so great experience last week return this week to have my service done much better experience this time many apologies for experience from last week would recommend this location
