Verizon's Apple Valley store offers a wide range of mobile, 5G home internet, and business solutions. Customers can visit the store or conveniently place orders online with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. While the overall experience is generally positive, some customers have expressed mixed feelings. Some have reported feeling rushed during their visits, with the staff seeming more focused on upselling than addressing their specific needs. However, other customers have praised the exceptional service they received, particularly from employees like Jeremy and Anthony, who went above and beyond to resolve complex issues and ensure the customer's satisfaction. The store's technicians have also been described as knowledgeable and helpful, assisting customers with various account-related tasks. Additionally, the Verizon support team has recommended this specific location, noting its friendly and helpful staff. Overall, Verizon's Apple Valley store appears to provide a diverse range of services and options for customers, with a mix of positive and mixed experiences reported by those who have visited.
My family had a great experience at this location. The staff truly goes above and beyond for their customers. Everyone was friendly, attentive, and helpful, taking the time to make sure nothing felt rushed. It’s clear they really care about providing excellent service.
January 2026
Bryce and a few other people here are probably the only reason I still have Verizon service.
Using Verizon customer service the past few days and months has been a total mess!
The people here have been happy to help every time I’ve stopped in.
December 2025
I purchased a new iPhone 17, had an 8-plus prior. Salesman Mohamed was wonderful. So kind in explaining the differences I would encounter going from an 8 to a 17. He was patient as well. The manager checked in on me several times making sure all was going well. A wonderful experience! Thank you!
