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“Efficient and helpful directions; clearly answered all my questions; copied all my documents correctly; offered suggestion on how to best mail items. I was done in about 10 minutes”
“I have shipped a lot of packages with them. They're always helpful, always friendly, never impatient, and prompt too. I feel like my packages are going to arrive when I work with them, and that's huge.”
“Great place to mail packages, print labels, get something packaged up. Can ship all carriers including ups, usps and FedEx and prices. Helpful and delightful owner.”
“Hey,
I came in with a challenge
AJ helped me through it while taking care of a whole bunch of customers
He was extremely patient while working through a bunch of issues with multiple customers.
I've had lots of employees and I watch customer service people.
He's well trained so cudios to management but even more the character he showed means that he has gifting.
Congratulations to the store and him.
If he's not appreciated then I would certainly make an effort to hire him out from under UPS Stores.
Peace
John R Tolo
Director - Koinonia MN”
“I’m giving the Manager 4 stars. She was polite and had to intervene because Derrick refused to enter the correct address. She corrected everything and made sure my package is going where it should be. Derrick had an attitude and he refused to listen or correct the address again when I called. He was more concerned that he was off work in a few minutes than he was with fixing his”mistake,” Stating ,”it’s too late your package was already picked up!” Meaning your package is going to the wrong address, it’s your fault ,and that’s ok because we close in two minutes. Their entire business is mailing packages. He couldn’t care less if my package arrived at the correct address. Which is his job. That level of disregard and incompetence is not ok when you’re already overpaying to mail a package. If you don’t want to your job then go work somewhere else. I told him the correct zip code multiple times and he still got it wrong. He not only got it wrong he refused to fix it arguing that the computer is changing the city. When he was putting in the wrong zip code. He made the process unpleasant because he was disrespectful and unprofessional! People with that type of disrespectful argumentative attitude have no business dealing with anyones customers! I refuse to return to that store. Mailing a package should never be that aggravating!”
“I purchased an auction item that had to be mailed to me. Randy was amazing to work with. He had patience and grace with my transaction and my item was VERY well packed. Will definitely be using this store again if I purchase another item.”
“I have yet to not have a person at the Grand and Lexington store not be anything other than so pleasant, warm, friendly, helpful, patient, and professional. I love walking into the store simply they have a nice person or three people greet me so nicely.”
“Old Dominion Freight Line is consistently reliable and professional. Shipments arrive on time and in great condition, and their customer service is top-notch. A dependable LTL carrier we trust every time.”
7:30AM - 6PM
40 S 7th St Ste 212, Minneapolis
Shipping Centers
“the people that work here are genuinely helpful, i came in once with a super confusing verizon return and didn't have the paperwork i was supposed to have and the person working that day found a workaround within 5 minutes. i also just went in to get a passport photo taken and after they told me they didn't do digital copies the guy offered to just take the picture on my phone free of charge (should've gotten your name, i appreciate you!)”
“Best place to go to drop off packages. Hardly ever a wait, the staff know what they are doing and are super friendly, and they accept UPS, FedEx AND USPS. My only complaint is the parking lot is cramped but that’s not their fault!”
“Mai Nhia and Tong were great to work with. My family wanted a custom mural for my brother's funeral. We sent them an image of what we wanted and they were able to re-create a wistful mural design for us. Great communication, easy to work it and expressed great care for my family during a very difficult time. Highly recommend!”
“I would like to give this particular FedEx office a 5 star review.. This was the most amazing staff I’ve ever met operating under the management of a humble,caring,thorough,yet considerate young man by the name of JESSE. He welcomed me and my dissatisfied experience with the IDS building FedEx location he helped me initiate , launch, and complete my business order including my dessert business cards and dessert packaging stickers I was satisfied above and beyond my expectations I noticed that the manager Jesse took the time and effort to do my order personally and he seemed very disappointed that I was treated so rude and disrespectful at the other location. His staff greeted me and had the most amazing energy I’ve ever experienced. Jesse and his staff deserve to be the model store of the whole Fed Ex organisation. When I tell you the IDS building gave me no assistance on there computer to aid me in saving my design template to prevent future the time consuming process of editing and redesigning my dessert business name and all associated information that’s needed to start and complete my order. And I am a recurring customer. I have been doing this order once a month for the last 7 months to no avail they told me they could only save my design if I bought a flash drive and saved it and they could only complete my dessert sticker order if I emailed the template directly to the FedEx office all of these things are untrue and misinformation because when I visited the East Lake street location they saved my template , had me sign a document and it’s secured and ready for repeat orders upon my request they also printed my stickers off on a a sheet that peels much easier 1 sticker adult a time no need for cutting each one individually like the IDS stores stickers are. With all that being said I just want to extend my deepest gratitude and appreciation to this wonderful staff and awesome FedEx store I encourage all customers to go here versus the very mean spirited seemingly prejudice store manager and oblivious staff who did not have any qualms about being rude and insulting to me..I will never take my business anywhere except The FedEx office on East Lake Street. You Guys ROCK!!!!!!”
“Great place to send out packages and letters. I usually get the same person when I go into the UPS store. I can't remember her name but she is always plesent to everyone no matter how busy she is.”
“Team at FedEx was so helpful, was able to laminate my poster within the hour and did an amazing job. Thank you for going over the process of laminating and the options available to me.”
“I had a good experience at FedEx Office Print & Ship Center. The service was good, and they have a lot of options available for printing, copying, shipping, and other business and personal needs. The staff were friendly, helpful, and professional, and they were willing to help with any questions I had.
The store was organized and convenient, and I liked having so many different services available in one place. Overall, it’s a good and reliable place for printing and shipping, and I would definitely come back when I need these services again.”
“Very very nice people. Looks like a family business. I went to go to buy a box from them, and they gave it to me for free. The lady wouldn't let me pay. Thank you. God Bless”
9:30AM - 1PM 2:30 - 5PM
2309 Como Ave, St Paul
Shipping Centers
“I came in today and Bruce was knowledgeable and kind in informing me about the different mailer envelopes and labels. I moved to the neighborhood recently so I am excited to see him more often!”
“I received excellent customer service at this UPS store. My associate went above and beyond to help me with my fingerprinting needs. She was knowledgeable, friendly and kind.”
8:30AM - 5PM
18 N 12th St, Minneapolis
Shipping Centers
“The nice lady Stacy at the office helped me solve a difficult and frustrating delivery issue. She was patient, kind, and actually DID something to help me. The apartment building mgmt ignored me, the parcel locker company passed the buck and refused to help without building mgmt, so I was out of options.
So shout out to Stacy at the Loring Park post office - youre the real MVP.”
9:30AM - 5:30PM
716 County Hwy 10 NE, Blaine
Shipping Centers
“I had four shipments of coffee beans to go out. They had the right-sized boxes, loaned me a Sharpie to write the address, and a tape to seal them shut. The kind man at the counter was helpful, polite, and tactful. Customer Service is alive and well at this location. Thanks, and keep up the quality!”
“Ida helped me out and really went above and beyond to assist me with a package that didn’t get delivered due to a clerical error. I didn’t expect such incredible service from a phone call. Everyone is always great at the counter as well but this remote experience was fantastic. Thank you!”
“I do a lot of shipping of musical gear, and this is by far the best of all the UPS stores in my area! Very friendly and accommodating staff, willing to go the extra mile to make sure you're satisfied!”
“Pick up and drop off are really easy as long as your package is packed and labeled. In case you're wondering, ground pickup is at 10:00 a.m. everyday and Express pickup is at 5:15 pm. They do not ship on Saturdays and Sundays.”
“Super friendly and professional rep. She was the only one in the store and it was busy! Constant flow of customers, and she kept it together. I kind of felt bad for her. Thank you for the ? service.”
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“One of the best mailing houses I've worked with. We partnered with Thad and Maria to help revise and distribute our monthly newsletter for our small nonprofit. They always had great recommendations, updated and cleaned our dated/messy mailing list, and had wonderful prices. Would recommend to anyone looking for a mailing service!”