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“Efficient and helpful directions; clearly answered all my questions; copied all my documents correctly; offered suggestion on how to best mail items. I was done in about 10 minutes”
“I have shipped a lot of packages with them. They're always helpful, always friendly, never impatient, and prompt too. I feel like my packages are going to arrive when I work with them, and that's huge.”
“Hey,
I came in with a challenge
AJ helped me through it while taking care of a whole bunch of customers
He was extremely patient while working through a bunch of issues with multiple customers.
I've had lots of employees and I watch customer service people.
He's well trained so cudios to management but even more the character he showed means that he has gifting.
Congratulations to the store and him.
If he's not appreciated then I would certainly make an effort to hire him out from under UPS Stores.
Peace
John R Tolo
Director - Koinonia MN”
“the people that work here are genuinely helpful, i came in once with a super confusing verizon return and didn't have the paperwork i was supposed to have and the person working that day found a workaround within 5 minutes. i also just went in to get a passport photo taken and after they told me they didn't do digital copies the guy offered to just take the picture on my phone free of charge (should've gotten your name, i appreciate you!)”
“I’m giving the Manager 4 stars. She was polite and had to intervene because Derrick refused to enter the correct address. She corrected everything and made sure my package is going where it should be. Derrick had an attitude and he refused to listen or correct the address again when I called. He was more concerned that he was off work in a few minutes than he was with fixing his”mistake,” Stating ,”it’s too late your package was already picked up!” Meaning your package is going to the wrong address, it’s your fault ,and that’s ok because we close in two minutes. Their entire business is mailing packages. He couldn’t care less if my package arrived at the correct address. Which is his job. That level of disregard and incompetence is not ok when you’re already overpaying to mail a package. If you don’t want to your job then go work somewhere else. I told him the correct zip code multiple times and he still got it wrong. He not only got it wrong he refused to fix it arguing that the computer is changing the city. When he was putting in the wrong zip code. He made the process unpleasant because he was disrespectful and unprofessional! People with that type of disrespectful argumentative attitude have no business dealing with anyones customers! I refuse to return to that store. Mailing a package should never be that aggravating!”
“I purchased an auction item that had to be mailed to me. Randy was amazing to work with. He had patience and grace with my transaction and my item was VERY well packed. Will definitely be using this store again if I purchase another item.”
“I have yet to not have a person at the Grand and Lexington store not be anything other than so pleasant, warm, friendly, helpful, patient, and professional. I love walking into the store simply they have a nice person or three people greet me so nicely.”
“Great place to send out packages and letters. I usually get the same person when I go into the UPS store. I can't remember her name but she is always plesent to everyone no matter how busy she is.”
2:30 - 5PM 9:30AM - 1PM
2309 Como Ave, St Paul
Mailbox Centers
“I came in today and Bruce was knowledgeable and kind in informing me about the different mailer envelopes and labels. I moved to the neighborhood recently so I am excited to see him more often!”
9:30AM - 5:30PM
716 County Hwy 10 NE, Blaine
Mailbox Centers
“I had four shipments of coffee beans to go out. They had the right-sized boxes, loaned me a Sharpie to write the address, and a tape to seal them shut. The kind man at the counter was helpful, polite, and tactful. Customer Service is alive and well at this location. Thanks, and keep up the quality!”
“I received excellent customer service at this UPS store. My associate went above and beyond to help me with my fingerprinting needs. She was knowledgeable, friendly and kind.”
“I do a lot of shipping of musical gear, and this is by far the best of all the UPS stores in my area! Very friendly and accommodating staff, willing to go the extra mile to make sure you're satisfied!”
“The manager Karli was very kind,patient and very helpful. More employees should learn from her example of what a good employee is I will give her and the place 5 ? very nice and clean”
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“One of the best mailing houses I've worked with. We partnered with Thad and Maria to help revise and distribute our monthly newsletter for our small nonprofit. They always had great recommendations, updated and cleaned our dated/messy mailing list, and had wonderful prices. Would recommend to anyone looking for a mailing service!”