Verizon offers mobile, 5G home internet, and business services. Customers report both positive and mixed experiences. Some praise the quick service for new phone plans and phone transfers, noting very helpful and patient staff who provide great customer service and explain concerns. Others feel treated well when starting an account but less helped on later visits. Positive outcomes include getting new devices at low cost. Orders can be placed online with options for in-store pickup, free shipping, or same-day delivery.
Sam Davis was absolutely amazing helping me with my problem with billing for my account. She did everything within her power to solve my problem, and she did so cheerfully and professionally.
July 2026
Bud Brueland was excellent at helping us combine 3 accounts into one for cheaper! He was very nice, pleasant, fast. I would suggest the Verizon store in Bemidji to anyone!
June 2025
Great staff and the manager with the hair was amazing! I would highly recommend.
