“This is much like the old fashioned hardware store. The aisles are much closer together than a big box store. They are packing a huge amount of products and services into a smaller area. Their employees are very knowledgeable and helpful. The part I like best is that I can walk into the store with a bolt or screw and I can get help finding the exact match. Then I can just buy as many as I need, rather than a whole box.”
“I unexpectedly purchased a pipe bender from this location. Excited, i put it together quickly, and started trying to us it turned out it didn't really work for my situation kind of dumb with me. I called this Blain location and talked to the manager. I asked if they would take it back installed out of the box. He was total cool with it. I don't want to do that on a regular basis and apologized but they were really helpful and very considerate.”
“Ryan did a great job with handing me over my online order. Took his time and explained things very well. He made picking up my online order and my trailer a very good experience. Owen did a great job ringing me up.”
“There is so much in this store including frozen pizza, paint, household tools, bathroom everything and lots of candy and outdoor furniture. Great garden center however only orange marigolds-no other colors. Lumber selection is huge with a lot onsite.”
“This is the best HD in the area! What makes it so is the staff. Every employee you encounter is friendly and helpful, and many are knowledgeable about various products as well.”
“The reason why only four.. I really did not have a complex problem with looking for things. I asked one man that was working there and what aisle are the screws. He gave me the incorrect aisle and didn't even really care about anything else and just continue to walk away from me as fast as possible. Not impressed. So I ask my AI assistant for help. Yep instead of having a human help me at Home Depot I had to have an AI assistant help me. I have to find some wood screws for some outside work for my fence. I stood there looking at the whole wall of screws not knowing exactly which one I needed. So my AI assistant help me pick out the correct one.. But there was one woman who was working. Talking to my phone asking about the wood screws, she said... It looks like you could use some help. I said I would love some help I'm trying to decide between these two. She easily directed me over to a different wall and screws. Make sure I had the right length for for my project. I don't know how many male workers passed by me on the aisle not one of them stopped to ask me if I needed any help. It was not crazy busy at all. But I really appreciated the woman who took the time to help me pick the right wood screws. 😀”
“Generic hardware/lumber store, stocked with everything home improvement. Selling everything from screws and nuts, to dishwashers and riding lawnmowers. Truly a one stop shop for everything home maintenance.”
“Not sure why the other review only has 1 star (and it looks like they were reviewing Carpeting or something?) Anyway, the tool rental at this Home Depot was exactly what I expected and needed. Prompt, courteous service, and they had exactly what I needed (a very tall ladder) to get the job done. They closed early the day I was supposed to return it and were kind enough not to charge me for an extra day when I came back the next afternoon. It was really a shame to see a 1 star review here so here I am bumping up the curve. I'd gladly rent tools from these guys again.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.