Hardware Stores in Coon Rapids, MN

“Need something specific? Need it quick? The staff waiting as you enter the store will help you find what you need. Yes, I go to the big-box stores, but when I need to be sure they'll have it, I visit Ace. Their hardware section is much more complete. When others are out of stock, I've found it here.”

“Bought a laundry tub faucet online and tried to install it, but it did not fit the copper water lines which fit my current one. Tried to return it, but it was past the 90 day return period. Lowes refused to take a brand new item back as it was past the 90 days. No offer of store credit. All they would have had to do was give me store credit which would retain me as a customer and put the item back on the shelf. Given their refusal, I will never shop at Lowes again. Never believed it would not fit and should have known about the 90 return period, but stores who really want your business will do things to keep you as a customer. Not Lowes. Again, will never go back!!

Lowes responded, as you can see, and I called their customer service number. They changed the return time frame on this one item to one year. I went into Lowes and told them I tried to return the faucet and was told I could not. I showed them the review and that customer service changed the timeframe from 3 months to one year. They took my item back! I told them that they saved a customer and that I will be back to their store in the future. I will just be very careful about their return policy timeframe. Thank you Lowes for the your understanding and one time change on your return policy! The star rating went from 1 to 5.”

“I was looking for a cheap durable rake, this one telescopes and sometimes it loosens on its own while your taking. Its cheaper than home depot, and worked great for raking peanut shells into a pile on my front lawn. I filled a 13 gallon garbage bag full of peanut shells. The rake does have 2 spots of plastic sorta wells on it that appear to be slots for putting screws thru to make the Assembly more durable i think. I could be wrong though. Still a big width tined rake for under 10 bucks he'll yeah. I had to rake up the peanuts because it was quite frankly an eye sore. Here's a photo of the rake I still havent put any screws thru the spots I suspect are for increasing longevity of the assembled pieces.”

“Jason with customer service and Max in management were SUPER helpful in assisting the purchase and delivery of our mower!They went above and beyond in service and support,Highly recommend the Coon Rapids Home Depot location for any home improvement or shopping! Best customer service!”

“I was looking at security flood lights and an employee stopped to ask if I had any questions, which was great because a lot of times you have to hunt down employees to get help.”