ALDO offers a mix of customer experiences. Some shoppers report wonderful and amazing service, praising staff who are helpful, patient, kind, and sweet, which has made them fall in love with the store again. They find the shoes fun and desirable. However, other reviews note negative experiences, describing the staff as sometimes unprofessional and the merchandise as overpriced. Criticisms also mention a lack of offers and inconsistent product quality, suggesting items can be found elsewhere for less.
I was looking for some shoes for my daughter's birthday, and Angeles was really helpful, the store didn't have her size, but she help me get them on time for this special occasion. The store has great customer service. 🩷
January 2026
My buying experience was fantastic and the Sales Rep Priscila was really amazing. She answered all my questions and even when my size wasn't at the store, she assisted in ordering what I wanted. She assured me my order will deliver on time and it did. I am extremely satisfied. Kudos to Priscila!!! 🙏👌👍💯
April 2025
I had a wonderful experience today at ALDO MOA! Priscila was so helpful and patient in helping me pick out the perfect white heel for my graduation. She was so kind and sweet, thank you for your help!!!