Timberland is a well-established business known for its durable outdoor footwear and clothing, since 1973. The company emphasizes sustainability by offering responsibly-sourced clothing and eco-conscious work boots that support outdoor adventures and tough jobs. Their classic boots for men, women, and kids are designed to be tough and reliable. The store provides a wide selection, including waterproof work boots and workwear, catering to various sizes, such as Big & Tall options for men. Customers appreciate the friendly and efficient customer service, often mentioning helpful and knowledgeable staff who make shopping quick and enjoyable even during busy times. The store also takes care of the environment by repairing or recycling old boots, which many customers find admirable. People find the staff to be fun, fast, and easy to talk to, with some noting standout employees who lead with positivity and empathy. Despite some limited clothing sizes, the store is praised for its great product selection and welcoming atmosphere. Overall, Timberland is recognized for its quality products, excellent service, and commitment to sustainability, inspiring a new generation of outdoor enthusiasts.
Customer service is good but the laces on these boots I purchased on Black Friday last year are not. I tie my boots tight but the laces are constantly coming undone, so I have to stop to tie them. And the quality of the laces is so bad that the outer Coating is already wearing. I’ve never had laces do this.
February 2026
Linda helped me find the perfect pair of hiking boots for my next few excursions!
I appreciate the help without the sales staff being overly pushy.
December 2023
Customer service was good. There were a few holiday specials. This was a smaller store with limited space.
