60 E Broadway, Bloomington MN 55425
“Came in a few weeks ago to check out running shoes. The manager, Julian, was extremely helpful in giving recommendations and picking out some great shoes to try on. I didnt make my decision that day, but came back a couple weeks later after doing some reading on the shoes. I ended up selecting one of the shoes he recommended. My size wasn't in stock, but he was able to place an order at no additional charge to be delivered directly to my residence. Overall my experience in the store was great. I don't write many reviews and it takes some excellent service to get me to take the time to write one. I highly recommend this store for all of your shoe needs. Julian went above and beyond.”
7993 Southtown Ctr, Bloomington MN 55431
“I had an amazing experience at this store yesterday, all thanks to the assistant manager Nate. He was incredibly courteous, patient ,and professional throughout my visit. I struggle with specific foot problems that make finding comfortable and a solid supportive feel nearly impossible. Nate took the time to assess my foot needs and pinpointed the best shoe for me. Kudos to him!”
9501 Lyndale Avenue South, Bloomington MN 55420
“Dan and his team are fantastic. My feet have always been between sizes and I find myself shuffling between footwear sizes often. I came in and needed to be brief so I could get to my next appointment and Dan was able to quickly and knowledgeably get me into the right size of roughneck boot. I feel much better about my long-term investment with this Red Wing boot and would recommend anyone to stop by to get knowledgeable and respectful service for their new footwear!”
60 E Broadway, Bloomington MN 55425
“I was an idiot and dropped the thing i got for my sister for her birthday while trying on clothes at Aritzia. and I was crying in the dressing room. I felt so stupid. I went back and explained that I dropped it and they were so nice about it and they just gave me a new one. I had such a great experience. They were so nice. ?”
254 North Garden Suite 254, Bloomington MN 55425
“When shopping for shoes for my son today and Tyler was extremely helpful. He is very knowledgeable and personable, made great conversation while lacing the shoes for us!”
100 South Avenue, Bloomington MN 55425
“Ellen was amazing! I came in needing 10 personalized boat totes and she was able to do them all the same day - in a few hours. She was so helpful through the whole process and they look amazing. Thank you Ellen!!”
203 E Broadway, Bloomington MN 55425
“Every employee in this store did an absolute fantastic job in ensuring both my girl and myself were taken care of. Christian especially went above and beyond in helping us find some awesome clothing that fit our styles! It was refreshing going to a store where the employees seemed to actually enjoy their work and looked out for their customers. Couldn't recommend this location enough”
386 N Garden, Bloomington MN 55425
“Checked all the good boxes for me, clothing selection was good, quality good & customer appreciation walking in. & the Manager was a sweetheart 💙”
7985 Southtown Drive, Bloomington MN 55431
“I’ve had a return that I’ve been struggling to get to the store to do. The shoes just weren’t my style and I’ve not ever worn them. The associate helping me was friendly and made the exchange super easy! Thank you Mary Ann ! You made my day.”
324 W Marketplace, Bloomington MN 55425
“They have a lot of stuff here, and all good stuff. It’s easy to find, you can park nearby, and there’s always some great sales here. The staff is pleasant and helpful. I always shop here when I come into town.”
270 South Avenue, Bloomington MN 55425
“Every time I go to this store in MOA the experience is always excellent. During black Friday the lady at the register was very nice. And they always have cute things.”
Mall of America®, 138 North Garden, Bloomington MN 55425
“Excellent customer service. I went to several stores to find something comfortable for a wedding reception before this store at MoA. Kelsey was amazing! Quick, kind, and patient. I found exactly what I needed. Her enthusiasm and wonderful attitude made it an excellent experience. Thank you, Kelsey!”
106 West Market, Bloomington MN 55425
“As someone who spent close to three decades working in hospitality and customer service environments, I tend to evaluate service very differently than the average shopper. I pay attention to authenticity, professionalism, attentiveness, pressure tactics, consistency, and whether employees genuinely understand how to create a positive experience without making people feel uncomfortable or pushed into spending money. From that perspective, my wife and I had an outstanding experience at the Columbia Sportswear store at the Mall of America. We were visiting the Mall of America while traveling, and after walking through countless stores and comparing multiple options, we came across a jacket at Columbia that immediately stood out to us. Because it was still early in our visit, we decided not to purchase it right away and continued exploring the mall before making our final decisions. After several hours, we both agreed that the Columbia jacket was still the best choice for what I needed, so we returned to the store. What impressed us was that Myles and Zane actually recognized us when we came back. Both of them continued helping us with the exact same professionalism, warmth, and respect they showed during our first visit. They were attentive and knowledgeable without ever becoming overbearing or overly aggressive with sales tactics. That balance is extremely difficult to achieve in retail, and in my opinion, it reflects very strong management and training standards. The pricing at this location was also excellent, especially for travelers and shoppers who already appreciate Columbia products. We were pleasantly surprised by the tax-free advantage as well, which absolutely added value to the overall experience. At the time of writing this review, my wife and I are no longer even in the country, yet we still remembered the experience enough to call the store directly and make sure these employees received recognition for the way they treated us. That alone probably says everything that needs to be said. Excellent experience overall, and sincere thanks again to Myles and Zane for the professionalism, hospitality, and respect they showed us during our visit. If we ever return to the Mall of America in the future, we would absolutely look forward to visiting this store again.”
254 Louis Street East Space S254, Bloomington MN 55425
“I was shopping for a gift so I needed help. Anna came over and my phenomenal experience began. I wanted a sweater and Anna tried everything to find one in the 3T size I needed. Even suggesting competitors. She offered to have one sent from the warehouse, but it wouldn't have arrived in time. Then all of a sudden she thought of the mannequin. Sure enough that was it. I will be shopping there over and over again thanks to such outstanding customer service.”
148 South Avenue S148, Bloomington MN 55425
“Best store on Earth for Blazers and cute shirts and really cute dresses too sometimes I absolutely love this place the clothes are very classy yet also somehow sexy”
124 West Market, Bloomington MN 55425
“🍋🍒 Athlete's foot super strain. All locations breed super strains of athlete's foot. 🍒🍋”
228 South Boulevard, Bloomington MN 55425
“Dori was a life saver! So sweet! I had walked into 8 other stores looking for a dress for a wedding. None of the other stores employees offered such attentive yet not pushy help. Dori seemed to understand what I needed and 20 minutes later I was walking out with 3 dresses! Inventory matters for sure, but helpful service and a smile was exactly what I needed today!!”
146 E Broadway, Bloomington MN 55425
“I had an outstanding experience with Jenny! The moment I walked in, she was friendly, knowledgeable, and genuinely committed to helping me find the right pair of shoes. She took the time to understand my needs, answered all of my questions, and offered thoughtful recommendations without making me feel pressured. I highly recommend asking for Jenny, if you visit the store!”
224 South Avenue, Bloomington MN 55425
“Went to this store to return an online purchase. Was greeted by Mary Brooks. She was extremely friendly and helpful. Thank you for your kindness and assistance in helping me find a replacement bracelet. Also appreciated the offers of beverage and cookies. When I come back to the Mall I will stop back to your store. Customer service is a rarity these days..Appreciate all of the extra time you took with me.”
108 E Broadway Spc N108, Bloomington MN 55425
“Best customer service ever! This a young lady with brown hair, failed to get her name, went above and beyond to assist an out of state visitor on quest for jibbitz! Happy campers here. Thank you.”
60 E Broadway, Bloomington MN 55425
“I have a big presentation coming up and needed a last minute outfit. It’s hard finding things that fit because I am petite. After striking out at Loft, I was able to piece together an outfit at Ann Taylor! Belinda was so helpful and so kind. She was invested in my journey of finding an outfit for my presentation! Loved the customer service I received there. Thank you Belinda!!”
310 West Market, Bloomington MN 55425
“At Famous Footwear, the rules of the discount Force are these: White price tags do count toward the BOGO, but selective the pairing must be. White + white = no deal White + higher-priced blue = no deal White + lower-priced blue = deal achieved Blue + blue = deal achieved In all successful paths, the lower-priced item is the one that receives the 50% off. Mix wisely, compare prices before approaching the register, and harmony in your checkout experience you will find. Heed these teachings, traveler. Shoes acquired, credits saved, and the Dark Side of confusion avoided.”
214 North Garden, Bloomington MN 55425
“My poor Puma shoes were falling apart, so I decided to come here to perhaps buy a new pair of all-purpose shoes. Demone was very kind and helpful with finding me a new pair of VERY comfortable & slick shoes. It's people like him that make it far in life, huge shout-out to him. :)”
166 South Avenue Space 166, Bloomington MN 55425
“Quality gear, exceptional service. If all American businesses hired more people like Jessica, we would all be in a better place. Knowledge of product, quick memory of inventory, she transposed shoe sizes and handed me items that fit. Jess, you are to be commended!! Thanks for having everything in one place. I noticed also, that the other staff jumped in and pick up the slack while I was being helped. Yes Five Stars.”
4000 Southwest Ct, Bloomington MN 55425
“Great price for my 5th grader son who comes home from school with his shoes looking like he’s been kicking rocks all day! I purchased a pair of all black AirMax for $60. Staff was friendly and patient (she was a beautiful young lady)”
278 West Market Spc W278, Bloomington MN 55425
“Linda helped me find the perfect pair of hiking boots for my next few excursions! I appreciate the help without the sales staff being overly pushy.”
60 E Broadway, Bloomington MN 55425
“I was looking for some shoes for my daughter's birthday, and Angeles was really helpful, the store didn't have her size, but she help me get them on time for this special occasion. The store has great customer service. ?”
227 West Market, Bloomington MN 55425
“The staff here are so patient and efficient at placing orders. There were shoes they didn’t have in stock. The team was able to order them and have them shipped to my address. It gets busy but it’s a nice store to see new NIKE items.”
142 West Market, Bloomington MN 55425
“First time at The mall of America , & walked into Steve Madden randomly. Whole experience was good , anthony was a great big help with helping me pick out my sandals & glasses ! Great customer service :)”
4000 Southwest Court, Bloomington MN 55425
“This review is to specifically shout out Jamal in the Men's Suit department. We are in Minnesota for a wedding and realized that Macy's had sent my boyfriend the wrong color suit (shhh don't tell the bride). We called the Macy's in Mall of America to see if they had the color he needed. Not only did they have it, Jamal immediately greeted us (by name even!) when we arrived. He had the new suit there all ready to go. We even ended up getting money back because there's no sales tax here. Thank you to Jamal and Macy's for making what could've been a stressful, nightmare situation as easy fix for us. Also, if you're in Macy's and looking for a place to grab food, there's a Cantina Laredo on the 3rd floor right as you walk into the mall from Macy's. I'm not a huge chain person (but hey, you're at the mall) and we had a great lunch here.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
Read the postThe "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.
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