Eddie Bauer is a popular clothing retailer known for its quality products and helpful staff. Customers praise the store's wide selection, particularly in tall sizes, and appreciate the free shipping available for online orders. The staff is consistently described as friendly, knowledgeable, and passionate about providing excellent customer service. Shoppers frequently mention positive experiences with specific employees who went above and beyond to assist them, whether it was finding the perfect item or ensuring they received all applicable discounts. While the regular prices may be a bit high, the store's sales are well-received, making it a go-to destination for many loyal customers.