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“Brenda at the cash register at Mall of America was amazing and helped me throughout my whole return when I didn’t have my receipt and help me find my purchase history”
“I bought three pairs of sneakers at Sunday with you guys, but I got the wrong size. I didn’t use them, I just forgot that Jordan 4 I have to use them in 10. Is it possible that I can change them for size 10?”
“This Old Navy in the Mall of America felt very bougie! Not like your normal Old Navy store, this seem to be a step up and had an extensive selection. I highly recommend the store.”
“Ellen was amazing! I came in needing 10 personalized boat totes and she was able to do them all the same day - in a few hours. She was so helpful through the whole process and they look amazing. Thank you Ellen!!”
“I was helped by the lovely and sweet Lynn at register and the amazing Max the day before, they took great care of me! Tho, I will say there was a multitasking deva in all pink up front (didnt get her name sadly) who made sure everyone was doing ok despite the chaos 🫶 Way better experience than any other ive been too, thanks!”
“The girls were so nice and very helpful. You can tell they put effort into knowing their products and that’s hard to find these days. I’m extremely grateful for their guidance as a first time Athleta shopper and am impressed with their quality of the pants and shirt I purchased. Pants options are unique in the appearance and comfort combination.”
“I had a terrific experience. I came into the store. Asked my size and given 2 t-shirts 2 try on since i was unsure of the exact fittings in their collection. That was easy. Then he brought out a the tops in my size and let me choose. He took them out of the package when I chose the color I liked. Then used the steamer on my top & put it on a coat hanger and bag for me as I left the store. As far as I could tell its all electronic payments. They emailed me the receipt. Loved the style of the store.”
“Update: Had to add to my out of control sock selection and several gift items. Cool array of autumn and Halloween socks. Always suberb selection of “fun” socks plus compression, kids, winter and wool selections. Best “fun sock” prices in the mall. Pleasant retail staff. Third floor near Crave and other restaurants.”
“Gentleman named Jae was extremely friendly and willing to help us with any questions we had. He noticed my mum had a cough and offered her a bottle of water. Outstanding service. Love the socks!”
“I never leave reviews, but I just have to give a shoutout to Taylor. She came up to me and asked if I needed help and I did! She brought me so many pairs of jeans, exactly what I asked for and I ended up loving 2 pairs but my budget allowed for 1. She hyped me up in the right pair and even figured out my original size was too big! Win win! Thank you Taylor!!”
“Liked the shoes here and the clothing. Got myself some nice Lacoste shoes I liked and glad I got them. Highly recommend this place for shoes and clothing any day!”
“This is easily one of my MUST VISIT stores when I go to the Mall of America. I always load up on soap flakes, oxygen bleach, and other laundry essentials, and Patric always curates the most amazing and fun gifts. You won't find a friendlier store in the mall. Thank you for creating such a lovely, wonderful store, Patric!”
“I had a fantastic experience at Tommy Bahama MOA! Sara and Dave were so friendly and helped with everything I needed during my visit. They made a return and warranty a breeze to do. I ended up buying more than I planned to as there was so many great options with superb service. Dave was wearing a cool shirt and when I asked if they still sell it he proceeded to take off the shirt to look up the tag details and found me 1 left to order online.
Outstanding job!!”
“I had an amazing experience shopping at Levi’s today! From the moment I walked in, the customer service was outstanding. Alex and Yuji went above and beyond to make sure I found exactly what I was looking for. They were both friendly, knowledgeable, patient, and made the entire shopping experience enjoyable. It’s rare to come across service that genuinely makes you want to come back, and they definitely did that. Thank you, Alex and Yuji, for making my visit such a great one—I really appreciate all your help!”
“Awesome selection of new, recycled, and vintage items. Specifically, the vintage selection and quality is unmatched by most places. Definitely worth a stop. The prices are also, fairly reasonable considering that some of these shirts can go for hundreds of dollars at other high rent thrift stores.”
“Gino was amazing help! We got quite a few combos here. Only thing that bugged me was they told me a million times about the sale and the tote and the credit card but I'm not sure how they would fix that tbh. Thanks Gino!!!”
“Omg! There are so many cute non-clothing items here! I'm sure I don't fit into their age range that they're looking for, and I probably don't even fit into their clothes, being Plus size. Anyways, look at all the fun stuff that I saw at the front of the store! I was here on thursday, February 20th, 2025 in the afternoon.”
“Me and my teenage kids came to visit from Jacksonville Florida absolutely love the vibe and the material of all the clothes my son bought multiple jeans and shirts great quality.”
“Had a difficult time dealing with a new associate today. I really appreciated the way the other 2 associates handled the situation on top of trying to deal with a group of 4 girls trying to steal. AE is definitely my very favorite clothing store. I know so much about the store that I could probably work there. I ran out of jeans to buy in my size and literally started buying the men's jeans also lol! The Next level stretch line is my favorite cuz overall the jeans are always cute, sizing is spot on & the price point works for my budget. They also offer the "Dream Jean" line which are extra super comfortable but the higher price point sometimes stops me from getting them.”
“I’ve been coming here for a while and I’ve never had a bad experience. Recently I’ve been running to a guy with pink hair. I think he said his name was saber which is a fire name. But he has made my experience there 10 times better and rememberable. He has helped me on multiple days and every time he has made sure I’ve left satisfied. Thank you Zumiez staff for always making sure I have a good experience, and thank you saber for making it better!”
“Bought a butt plug here and the stem broke the first time I used it. Luckily I was able to push it out, otherwise it probably would have been an expensive office visit. I wanted to return it, but they wouldn't let me. This is not good customer service.”
“This is a second souvenir and trinket shop in MoA. Been here a few times since moving to Minnesota in 2019. Employees have been helpful and attentive. Bought a few things like a couple of coffee mugs, a MoA mall emblem, and a few plaques as well.
The store itself is small and packed full of products which is hard to navigate the store in an MoA power scooter for disabled folks.”
“This location was very warm and inviting. I walked in to pick up an order I placed online. I was treated with respect and kindness by Maria. Maria offered beverages while I waited on my order. She also mentioned they were having their annual sale soon and asked if I would be interested in her notifying me. Excellent luxurious service from a sales associate.”
“great customer service Danny helped me out with the questions I had today and he was very helpful and kind towards me he asked me if a needed assistance with anything.love the store as well and good quality clothes will be coming back again?.”
“Great sales! And there was only one sales lady working and she did an amazing job balancing customers and answering the phone while remaining calm. She was amazing!”
“I bought my first TNF jacket online and it ended up being way too big, so I came here to return. The cashier was awesome! He helped me exchange for a smaller size, price-matched it, and even took an extra $40 off because that particular coat was on sale.
I’m super happy with my new parka :D I was hesitant to spend so much but this has turned out to be the warmest coat I've ever owned.”
“Many of the Tilly's around us have closed, so it was nice to come across one in the Mall of America.
It's like half skate culture clothes, half country, half nostalgia streetwear. I realize that is 150%.
You can often find good deals on clearance, some nice graphic tees and shoes, women's accessories and jewelry, and a huge array of Jansport and Vans type backpacks.
Stop on in and get some of that California youth style.”
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“Great clothing options. Super dog friendly. You can shop with your your 4 legged best buddy. Purchased wrong size on a shirt, staff exchanged it, no hassle, just helpful! Amazing car was parked right outside their front door.”