About Extended Stay America Suites- Minneapolis - Bloomington
Extended Stay America - Minneapolis offers a mixed experience for guests. The location is convenient, with the property situated near shopping and entertainment options. However, the quality of the rooms and overall cleanliness have been inconsistent. While some guests have reported friendly and helpful staff, willing to address their needs, others have encountered issues with the rooms. Complaints include the presence of insects, unclean bedding and appliances, and malfunctioning fixtures. The service has been described as varying, with some staff members more attentive than others. Notably, the property has undergone a change in ownership, and the new management is reportedly making efforts to improve the overall experience. Guests have mentioned that the rooms are now generally cleaner and the staff more responsive to their needs. Despite the mixed reviews, the extended-stay amenities, such as the kitchenettes, are often cited as a positive aspect of the property. The nearby attractions, including the Mall of America and various shopping and dining options, also make this location appealing for some travelers. In summary, Extended Stay America - Minneapolis provides a convenient location and extended-stay features, but the quality of the rooms and consistency of service have been variable. The new ownership's efforts to enhance the property may lead to improved experiences for future guests.
Terrible service even had to buy dishes to use 20 bucks for two of each .
July 2025
Jose was amazingly pleasant and accommodating. Marta with hose keeping was very friendly and helpful with some requests that we had. The front desk was always very helpful- shuttle service was excellent- many trips to the Mall of America and to tge airport- good value.
June 2024
I went here like over 5 years ago, so my memory is a bit faded, but I do remember one thing.
There was this bell that let a staff member know that you need help at the front desk when nobody was there. We rang it for about 30 minutes before somebody actually came and assisted us.