Sonesta Simply Suites Minneapolis Richfield provides clean rooms with excellent customer service from a friendly and accommodating staff, contributing to a welcoming atmosphere. Guests highlight the room layout, which includes a large fridge and freezer, an electric stove top range, and a super luxurious leather recliner, allowing several people to comfortably spend time together. Many describe the hotel as a wonderful home away from home with excellent service and well-maintained, excellent rooms. However, some guests report issues. Problems include malfunctioning items like loud refrigerators, stopped toilets, and non-working hair dryers, along with worn-out furniture. There have been instances of keys not working and maintenance concerns like a damaged exterior door. While the rooms are kept clean, some note the halls and outside areas are not, and the smell of weed is occasionally present despite a non-smoking policy. Some find the beds uncomfortable and the property somewhat old. These factors lead some to state they would not return or recommend it unless seeking reasonable, cheap rates. Overall, experiences vary between those who highly recommend it and plan to return and those dissatisfied with maintenance and certain amenities.
Was a great hotel but in need of some tlc for sure but fair rates for the rooms
February 2026
Clean for the most part. Quiet building. Some shadiness at late hours but that's anywhere in that area. Nice cabinets and bathrooms. Spacious and affordable. Front desk people are respectful .
January 2026
The staff are always friendly and accommodating the room is spacious and clean
