H&M offers a diverse collection of clothing but has received mixed reviews regarding its store experience. Some customers express disappointment due to issues like fitting rooms being closed, which resulted in lost sales opportunities. The store layout has also been described as disorganized, making it overwhelming for shoppers. Additionally, there have been complaints about inconsistent closing times, with one customer arriving just before the posted closing time only to find the store already closed. On a positive note, many customers appreciate the great customer service, highlighting the helpfulness of staff at the register and throughout the store. A specific incident during a stressful event showed the employees' quick response and kindness, which left a lasting impression on shoppers, making them feel safe. Despite some challenges, H&M continues to offer trendy styles and a range of products, and they encourage shoppers to visit their stores or shop online. Customers are reminded to wear face masks upon entry.
I just left the store there is a girl with at cash counter I was asking her about t shirt price she was very rude to me and the counter girl . She is just very rude later I went to Victoria secret the staff was amazing 🔥
October 2024
Great place for shopping, and clothing. The place was nice and inside the mall of America it’s amazing I went there to look for pants and shirts and the shirts were great should have bought some shoes with my clothes highly recommended
October 2024
The guy at the cashier was def high or sum. Didnt even acknowledge that we were there. He didn’t say a single word and was so slow.
