Metro by T-Mobile is described as an excellent place with great service. The staff goes above and beyond for their customers, treating them like friends. They are professional, helpful, knowledgeable, persistent, and kind. Employees provide gold star customer service with a lot of quality and kindness. Customers note it is a good place to go and the absolute best. The store is for customer service, so people sometimes have to wait. It is not a VIP place with instant appointments. The service is worth the wait, as staff members work through complicated situations and solve problems, creating very happy customers. Some reviewers specifically praise the location on 79th & Nicollet Avenue in Bloomington, stating they wouldn't go anywhere else.
I had a complicated phone situation and Yvonne was professional, helpful, knowledgeable and persistent at working through the issues. Problems solved and a very happy customer. Thanks, Yvonne.
July 2023
The gal set phone then my internet for my home. Did great job.
May 2023
Excellent service! And the best prices. I love Metro.
