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“Left the Burnsville location the staff was so rude and did not have the answers! I left and went to the Bloomington location and Absolutely love this store I came in with an issue about my son phone and the young men’s on site went out the way to help me resolve this issue some of the things I didn’t even know I could do on my iPhone they help me understand also went out the way to help me download the app on my phone so I can pay my phone bill when I say I have not been inside a phone store with so much respect I truly appreciate each one of the guys here! So respectful and they all came together to help my issue out truly appreciate it every much!”
“Jay was the best. On vacation, phone dropped and screen broke to the point of no use. He was able to install a new screen as well as a film protector. Highly recommended, phone was good as new in less than an hour. Support local, years of experience and knowledge and so happy he was able to save us”
“Got my screen replaced a day ago at a kiosk in MOA, day later it broke. Brought it to iRepair, fixed it for $10 cheaper and threw in a screen protector. Becker is the man who fixed my screen and the man is amazing at his job”
“Dallas was so helpful and knowledgeable about every single product. He even volunteered to clean my phone because it wasn’t charging properly. Definitely will be back!”
“Bam and Travis provided great service! They helped us through a rather complicated phoneline transfer And stayed well past closing to make sure Our Needs were met.”
“I went in to the AT&T store to upgrade one phone and ended up upgrading two phones and buying a watch!
BONUS - I walked out with a smaller monthly phone bill and wasn't expecting that! All because of Victor the AT&T Representative. He was honestly the best sales person I have ever encountered! He really helped me out and made me feel like he was looking out for my best interest.
I have been an AT&T customer for many years, and Victor (along with the AT&T Service) is exactly why I haven’t switched to another cell phone carrier.”
“Excellent and fast service. I did the phone cleanup special, and now my phone charges better and speakers are sounding great too! Nice job John and the uBreakiFix team!”
“Stephen saved the day! He was nice, professional, listened and was encouraging with regards to my somewhat lack of knowledge with the new ai phones. Thank you for helping me, I greatly appreciated it. ?”
“The rep I met in this store was alone, he said another staff had had to leave earlier in the day for health reasons. But he was very professional in handling the several customers in the store with different needs. I was impressed with his demeanor and attitude which neutralized the occasional negative feelings you have when a place is understaffed. He handled my need efficiently and still within a reasonable time.”
“This was my first time purchasing a phone from the AT&T Store. I previously purchased my pre-paid AT&T Motorola phone from Target in Minneapolis, but they no longer carry Motorola or AT&T plans. This is my third AT&T pre-paid phone and my fourth Motorola product. Very happy with both brands and phone services.”
“By far the best experience I have had at any verizon store. Sam was incredibly informative, helpful and amazing. We had a great time getting everything we needed and more. I will referring others to this location for all their verizon needs. THANK YOU SAM!!”
“Thomas and Kelly gave us the best customer service that we’ve had in a long time. They both went above and beyond. We will always go to the Southdale AT&T!”
“They helped me out so I don't have to pull money out and put it on a NetSpend account. They did give me a automatic payment from my reloadable card and it comes out every month. Thank you very much it means a lot to me. You made my day!!!!!!!”
“Rico was very patient and knowledgeable. We talked about many things while waiting on the download. I would recommend him to anyone with Verizon as their provider”
“Karina was such and great help, she knew exactly what plan would work for us. She is very helpful with giving extra information needed that will help the customers in the future. Karina gave us very quick service while still making sure to give us all the information we needed. She was very polite and professional.”
“I went in to get a new phone as well as some earbuds and had the quickest experience I've ever had in a cell phone store before. Very knowledgeable and friendly staff could not be happier. Thank you Daniel.”
“Dre was a super hero today. He got my old number retrieved after a computer generated number change, I made. I thought I was chatting with a real person and that I could "chat" a question about a change from a landline. I am so grateful to Dre.”
“I came in with 3 phones in mind and he recommended the cheaper one. He didn't have that phone in the store and found one in another store close by. Very good service.”
“Garrett the Store Manager is the best AT&T rep I have ever worked with in my 20 years with them. He was able to solve a lot of issues and help me get my phone working again after lots of others couldn't.”
“For over a year I have tried to get help with my phone. I went to two different locations in Apple Valley at least 2-3x each and got nowhere. I wasn't able to receive calls. It kept going straight to voicemail. I finally went in and said I wasn't leaving until this situation was fixed!! They told me that I needed to go over to the Burnsville location because it was a corporate store. Well when I arrived they said that there was no reason why they couldn't figure it out. To cut a long story short. I without a doubt stumped everyone with my situation. But the guy that helped me for over two hours had the best attitude about the entire situation. Not only did he figure out my situation with not receiving calls, but he also caught a big billing issue that was affecting my credit and he started the process with the department that handled this situation and by the time I got home I rcvd a call saying that the situation was taken care of. He was very helpful and easy to talk to. I believe his name was Brenden? Sorry if that was incorrect, it's been a long day. It might be a little further to drive, but it's worth it. I will most definitely recommend this store to my friends that have AT&T!!”
“Went here after I had visited another store where the rep didn’t seem very interested in helping me. Hong was amazing. Got me in and out quickly and went above and beyond. Great service”
“I was overwhelmed trying to find the right mobile plan for my 5 employees. The manager took the time to sit with me and explain all the available options. Thanks to her, I found a plan that fits perfectly and is cost-effective. I’m very happy with the service and the plan I chose!”
“Ok let’s live out your worse nightmare. You are about to hop on a 12 hour flight nonstop to Japan, your phone is on 4% and you reach for your charge block and cable and realize that you left it on your nightstand. WHAT DO YOU DO?!?!?Well that’s easy, head on over to the istore and browse their amazing selection of products for all your charging needs. Also, don’t forgot your phone needs protection. So grab a screen protector and case while you are there!!!”
“Changed to T-Mobile about 1.5 months ago and have had nothing but incredibly poor service…darn right bad! Well came to savage store & the most kind the most helpful, and sincere man who went above and behind to help us in anyway possible! I don’t know quite how to spell his name but it sounds like “ray” I think it’s spelt “rei” If you want quality superior service and be treated with respect, patience and pure genuine goodness, he’s your guy! The manager was helpful there too!! Thanks Rei!”
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“10/10 experience. I was in dire need of getting my phone fixed and they came through. Customer service is exceptional. They are very professional. Communication is top tier! Please support them”