Mobile Phone Accessories in Richfield, MN

“AT&T Location: 66th street and Cedar Ave. S. Richfield, MNTime & date of store visit: 5:45pm 1/23/2024Staffing on site: One team memberWait time: less than 5 minutesIn-store time: less than 5 minutesThe Team Member I had the pleasure of working with this Tuesday evening was Tonya W. and she was phenomenal! I'd highly recommend going to this location just for her! ? My friends iPhone 11 was stuck with voiceover on and was she locked out for almost 6 hours when we decided to go to AT&T to get help. Tonya informed us that the Apple store at the MOA would just encourage buying a new phone and not fix our problem. Tonya recommended going to Best Buy and having Geek Squad take a look. After their help at BestBuy, which wasn't long, I'm thankful for Tonya W. being so helpful and informative/knowledgeable because it helped saved a lot of time and headaches. Will definitely recommend to friends/family and I will be coming back here when I need help again.Helpfulness of Cleanliness of Knowledge of Ease of Location and Thank you so much TONYA!!!P.S. AT&T this is one employee that has gone above and beyond expectations and definitely deserves a decent raise/promotion for all the hard work and great customer service that she provides!”

“This review is about my cracked screen for my Samsung Fold phone. I filed a claim, and the nearest location for Minneapolis was Richfield on Lyndale Avenue. Now I know what you are thinking, I didn't have a choice of locations. I did. Three years ago for a different phone, they took care of me.With that said, I am happy to say this was my second satisfied experience. This location is north of HYW494 in a court of shops, businesses, and restaurants on Lyndale Avenue.My phone is complicated, so normally these questions are asked. Did you drop your phone? No. Was it dropped in a liquid? No. Was there anything you did to break your phone? No. It was simple, my screen cracked about 1 inch from the bottom of the fold of the phone. After filing my claim and taking it to be fixed, the uBreakiFix team confirmed the status of my phone and said this would be taken care of.I know this was a long-winded story to make sure John and Christian (uBreakiFix experts) are taken care of. Because of them, my experience was spectacular. They were kind, patient, thorough, experienced, etc. Also, they sent me a personal text with the status of my phone and when it was fixed. When I arrived to pick up my phone, they were happy to see me and explained what they did to fix my screen. I know this sounds unreal. Why would they show so much care? I don't know. I challenge you to find out. See if they treat you as well as they treated me. Thanks, John and Christian!This is for uBreakiFix leadership, please replicate their kindness and professionalism.”

“Karina was such and great help, she knew exactly what plan would work for us. She is very helpful with giving extra information needed that will help the customers in the future. Karina gave us very quick service while still making sure to give us all the information we needed. She was very polite and professional.”