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“Travis is awesome. He's always calm, efficient, personable and knowledgeable. He makes you feel like you're a friend when he interacts with you. Not in a puppy dog oh-my-god-I-love-you-so-much way, but funny and happy to be talking with you way. He is definitely the perfect face of your store. It's actually the healthiest relationship I've ever had.”
“Very fast and efficient! The owner fixed an iPhone screen and we also got a bargain for a new phone case and screen protector. The price was extremely reasonable. I couldn’t be more satisfied! You won’t be disappointed!”
“Got my screen replaced a day ago at a kiosk in MOA, day later it broke. Brought it to iRepair, fixed it for $10 cheaper and threw in a screen protector. Becker is the man who fixed my screen and the man is amazing at his job”
“Be sure to give Joel a raise and kudos at the very least.
By far... The BEST experience I've EVER had with ATT.
THANK YOU JOEL for being such a pleasure to work with!!!”
“I went to the AT&T store on York Avenue because my email wasn’t working. I was happy to see that Daniel was there because he’s assisted me with phone problems before. Daniel was incredibly helpful. He walked me through the process to change my password so my email could be reset, and then had me go through the steps again so I could fix the problem on my own if it happened again. Daniel is knowledgeable and personable. I’ll go to this store again when it’s time to upgrade my phone.”
“Super sweet and professional was sent here after a terrible experience at the Burnsville store with the lying associate Steven. These guys apologized for what I went through and actually talked to me about the details in the plan I was signing up for that the other store didn't want to do for me. They took the time to make sure I knew what I was paying for and they had just opened so I got a bonus $200 off. I felt bad showing up so close to close but they were super sweet and understanding which im not used to with AT&T since my only other experience was with the horrible Steven guy. I told my coworkers, friends, and my roommates who were looking at switching to just skip Burnsville and come here. They treat you like a fellow human here instead of a nuisance.”
“This was my first time purchasing a phone from the AT&T Store. I previously purchased my pre-paid AT&T Motorola phone from Target in Minneapolis, but they no longer carry Motorola or AT&T plans. This is my third AT&T pre-paid phone and my fourth Motorola product. Very happy with both brands and phone services.”
“By far the best experience I have had at any verizon store. Sam was incredibly informative, helpful and amazing. We had a great time getting everything we needed and more. I will referring others to this location for all their verizon needs. THANK YOU SAM!!”
“Amazing service and communication. Hasan got the new battery in the phone in no time at all. and I was still able to get it traded in at full value. He may only be the one guy doing all the work, but he does a good job, and I'll be back if something else happens. Some of the best prices too! *replaced a battery on a Pixel 6*”
“We all have concerns with our phones. My sister had questions after recent update about some of the intricacies of different features. Elliahana took the time to answer questions patiently. Thank you for the quality advice and patience’s. Excellent service.”
“Carter, the manager, helped me upgrade my phone and he was very knowledgeable, helpful, and delightful to work with. Highly recommend this AT&T store and ask for Carter!”
“Great staff, very nice guys that helped me with getting a brand new phone with a new number. I highly recommend this store for great service and great attitudes.”
“Rodney was extremely helpful with from the old SIM card to the new SIM card I had issues because I tried to have it done at another store. This was frustrating to say the least but Rodney went out of his way to make it right my phone works I'm leaving a satisfied customer five stars.”
“We went to the Cricket store in St Paul today because my husband's phone stopped working. We worked with Choyce and he was awesome! He explored options with us and helped us get the best deals/discounts. We were in and out quickly and are very happy. Thanks so much Choyce and Cricket!”
“Sam was my sales person and she was great! She got my phone ordered in quick order. When it came in, I went in and she got it all set up and I was on my way! Thank you, Sam!!!”
“I started our family Cricket account at this location (Lake Street, Mpls) and have come back over time needing new phones, and the service has been consistently great. Today I was with my husband, and Abdi helped us. He listened to our needs, was super informative, and we left very happy. I’d hire Abdi if I were hiring, and I’ll definitely continue to do my phone business with this Cricket outlet.”
“I always receive friendly, prompt, & awesome customer service. I have never left without the purpose for my visit being accomplished after 2 years of service.”
“10/10 experience. I was in dire need of getting my phone fixed and they came through. Customer service is exceptional. They are very professional. Communication is top tier! Please support them”
“I stopped in without an appointment to see if I could get a new phone and was informed by the store rep, Dylan Treakle, that he was the only employee in the store that evening, and it would be roughly an hour before he could help me as there were two other people ahead of me. The two other customers had larger, time consuming issues and I watched as Dylan worked like crazy to juggle multiple calls to support at the same time along with trying to help me get a new phone. I felt really bad because I could see that he had an untouched Jimmy Johns on his desk that he wouldn't be eating until after close. Dylan was professional, calm and took personal responsibility for the delay when it was clear he really didn't need to.”
“Went here after I had visited another store where the rep didn’t seem very interested in helping me. Hong was amazing. Got me in and out quickly and went above and beyond. Great service”
“Garrett the Store Manager is the best AT&T rep I have ever worked with in my 20 years with them. He was able to solve a lot of issues and help me get my phone working again after lots of others couldn't.”
“Josh at AT&T was a huge help when I was buying my new iPhone. He came right over, answered all my questions, and walked me through the different options without making it feel overwhelming or rushed. He made sure I got the phone and plan that actually fit what I needed and helped get everything set up smoothly. Super friendly, knowledgeable, and easy to work with. If you’re getting an iPhone at AT&T, Josh is the guy to go to.”
“I was overwhelmed trying to find the right mobile plan for my 5 employees. The manager took the time to sit with me and explain all the available options. Thanks to her, I found a plan that fits perfectly and is cost-effective. I’m very happy with the service and the plan I chose!”
“Changed to T-Mobile about 1.5 months ago and have had nothing but incredibly poor service…darn right bad! Well came to savage store & the most kind the most helpful, and sincere man who went above and behind to help us in anyway possible! I don’t know quite how to spell his name but it sounds like “ray” I think it’s spelt “rei” If you want quality superior service and be treated with respect, patience and pure genuine goodness, he’s your guy! The manager was helpful there too!! Thanks Rei!”
“Ok let’s live out your worse nightmare. You are about to hop on a 12 hour flight nonstop to Japan, your phone is on 4% and you reach for your charge block and cable and realize that you left it on your nightstand. WHAT DO YOU DO?!?!?Well that’s easy, head on over to the istore and browse their amazing selection of products for all your charging needs. Also, don’t forgot your phone needs protection. So grab a screen protector and case while you are there!!!”
“I want to give a special shout out to Madi. She helped me upgrade my wife's old Samsung phone and was very helpful in the process. She was very friendly and has great customer service. She is also very knowledgeable on all the phones she showed us. I will definitely be reccomending this location to friends and family!”
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“Had an issue with my charging port on my ipad and stopped in. Josh figured the problem out in about 5 minutes, suggested a different charging cord they had and had me on my way charging me only for the cord. Prior to being helped watched him help an elderly customer and he was really good with them explaining everything in an easy to understand manor”