“Huge shoutout to Hamsa at the AT&T Southdale Center. Came in with a couple questions about possibly switching carriers. He made the whole thing super smooth, explained everything clearly, and was incredibly patient and kind. Easily one of the best service experiences I’ve had. I’ll definitely be back because of him.”
“Really quick, easy and smooth service at this location! I was blown away by how helpful William was. Hooked me up with a brand new iPhone 17 at a very low cost after trade in. Could not recommend this store higher! A+!”
“Very fast and efficient! The owner fixed an iPhone screen and we also got a bargain for a new phone case and screen protector. The price was extremely reasonable. I couldn’t be more satisfied! You won’t be disappointed!”
“We needed our Samsung phone have data transferred. The staff were fantastic. We stayed and made sure the activation with Consumer Cellular went ok.
The store is very understanding of someone that's not especially
technically stonr.
Thanks”
10:30AM - 4PM
6001 Portland Ave, Minneapolis
Mobile Phone Accessories
“Great honest business. My plastic protector was cracked thought for sure it was my screen. He could have easily taken the phone in the back and pretended it was a bad screen replaced it, but he was super honest and saved me from getting a new screen. Will be here again!”
“My wife and I were on an old ATT plan that we could continue to be grandfathered on, but neither of our phones were working well (my wife's was basically bricked at this point). Spencer got us switched over to a better plan and had to jump through some hoops to make the switch. We both got new phones and Spencer helped us get the transfer process started, but empowered us to finish it on our own. Spencer was clearly very knowledgeable and was very easy to work with. I would 100% come back to this specific store just to have him help us out in the future.”
“Hailey was outstanding! Had some unique challenges as I was upgrading to new iPhone. Hailey patiently and expertly guided me through the best options and then followed up throughout the process to ensure data transfer, security, and other settings flowed through as I hoped. Thanks so much!”
“Had an absolute nightmare trying to figure out an issue online and over the phone. Both Steve and Dylan at this location were super helpful. Go here instead of calling or ordering online.”
“Amazing service and communication. Hasan got the new battery in the phone in no time at all. and I was still able to get it traded in at full value. He may only be the one guy doing all the work, but he does a good job, and I'll be back if something else happens. Some of the best prices too! *replaced a battery on a Pixel 6*”
“Got WiFi set up with Aaron and he was super fast , helpful and knowledgeable about any questions I had. This location will continue to be the only location I go to.”
“By far the best experience I have had at any verizon store. Sam was incredibly informative, helpful and amazing. We had a great time getting everything we needed and more. I will referring others to this location for all their verizon needs. THANK YOU SAM!!”
“I started our family Cricket account at this location (Lake Street, Mpls) and have come back over time needing new phones, and the service has been consistently great. Today I was with my husband, and Abdi helped us. He listened to our needs, was super informative, and we left very happy. I’d hire Abdi if I were hiring, and I’ll definitely continue to do my phone business with this Cricket outlet.”
10AM - 9:30PM
60 E Broadway, Bloomington
Mobile Phone Accessories
“Edit: after another attempt to reach out, they gave us a ~full refund.
DO NOT GO HERE!- We needed a screen replacement while on a road trip. What was supposed to only take the repair guy 30-40 minutes ended up taking him 3+ hours. He held our phone hostage without any discount or apology. After half a day of travel, the phone is now overheating like crazy and is officially bricked. All they had to say when we called back was “find a way to bring it back.” Leaving a 5 star review incase they delete 1 star reviews. Save your time, money, and sanity.”
“Fantastic experience.
Visiting from Alaska for a sports tournament and my son needed to get a new phone. Debated on ordering and shipping to the hotel or going to a retailer. I'm so glad we opted for a retailer.
Directions were on point. It's street parking and we were lucky to get a spot right out front.
The store is a nice & big space. Fan/AC was on - inside was very cool on the hot & smoky day.
Nice selection of phones and accessories.
Gabrielle was super helpful and knowledgeable. She explained the differences in the phones and showed us case/screen protector options. After deciding on the phone and case/protector, she installed and set it all up
We were in/out in less than 30 minutes. Everyone working was friendly.
This was the best and quickest Cricket visit that I've had and I've been with them for about 10 years...better than my home state experiences.
If I lived here, this would be my go-to spot.
Thank you, Ladies for taking care of us!”
“Travis is awesome. He's always calm, efficient, personable and knowledgeable. He makes you feel like you're a friend when he interacts with you. Not in a puppy dog oh-my-god-I-love-you-so-much way, but funny and happy to be talking with you way. He is definitely the perfect face of your store. It's actually the healthiest relationship I've ever had.”
“Ethan was awesome! And very helpful! Thank you! I also appreciate being educated and not sold to. What a relief. I’ll definitely return and keep this store in mind for future needs.”
“Had a great experience buying a new phone. My rep was new but he did a great job setting things up and recommended a great case and charger for me. Let ne know about the verizon perks which are great.”
“I always receive friendly, prompt, & awesome customer service. I have never left without the purpose for my visit being accomplished after 2 years of service.”
“Jade. W Was so nice and patient with me . Very pleased with her customer service skills. I have a disability and she was so helpful ! Thank You ! Sincerely Steven H”
“They were kind and courteous to me. Their pricing was very reasonable and after they put a temp screen on my damaged phone so I could back up my phone to iCloud I vowed to come back and get my screen protector and case from them which I did! They were so patient and helpful while WE selected my case lol. I had an overall positive experience - 10/10 Do recommend!”
“Ashley! What an awesome person to work with for my new home. She was able to save me 20.00 off my current bill. She explained the Internet Air wifi and I am excited to get it in my home.
ABSOLUTELY ask for her! She os great!!!”
“Ok let’s live out your worse nightmare. You are about to hop on a 12 hour flight nonstop to Japan, your phone is on 4% and you reach for your charge block and cable and realize that you left it on your nightstand. WHAT DO YOU DO?!?!?Well that’s easy, head on over to the istore and browse their amazing selection of products for all your charging needs. Also, don’t forgot your phone needs protection. So grab a screen protector and case while you are there!!!”
“Recent visit for my husband to trade up from an old Android phone to the new IPhone 17. Minh and Kavan were very helpful, knowledgeable and patient . Highly recommend!”
“Daniel was hugely helpful with my somewhat niche phone plan issue, and he capably walked me through the process to make the change I wanted to make. He went above and beyond in his customer service!”