Timberland is a well-established business known for its durable outdoor footwear and clothing, since 1973. The company emphasizes sustainability by offering responsibly-sourced clothing and eco-conscious work boots that support outdoor adventures and tough jobs. Their classic boots for men, women, and kids are designed to be tough and reliable. The store provides a wide selection, including waterproof work boots and workwear, catering to various sizes, such as Big & Tall options for men. Customers appreciate the friendly and efficient customer service, often mentioning helpful and knowledgeable staff who make shopping quick and enjoyable even during busy times. The store also takes care of the environment by repairing or recycling old boots, which many customers find admirable. People find the staff to be fun, fast, and easy to talk to, with some noting standout employees who lead with positivity and empathy. Despite some limited clothing sizes, the store is praised for its great product selection and welcoming atmosphere. Overall, Timberland is recognized for its quality products, excellent service, and commitment to sustainability, inspiring a new generation of outdoor enthusiasts.
Customer service was good. There were a few holiday specials. This was a smaller store with limited space.
December 2023
Great customer service, free gist wrapping. Pretty store. We bought a few Christmas presents and the cashier put them all in nice boxes, tissue paper and all.
November 2023
Excellent customer service. I went in on a busy Saturday (11/4/23) and all 3 sales people on the floor greeted us, even though it was super busy. The guy who helped me was fast and really funny. I didn't catch his name. I picked out my boots, tried them on, and bought them - didn't take long at all. I am glad I stopped... read full comment
