U-Haul Moving & Storage of Bloomington offers truck, trailer, and van rentals along with self-storage and moving supplies. The staff is frequently described as super helpful, friendly, polite, professional, and efficient, with checkouts noted as easy and quick. Many customers report that the vehicles and trailers are clean, well-maintained, and in good working order. The location's app also receives praise for making after-hours drop-offs a simple and easy process. Some criticisms include very limited on-street parking for personal vehicles, requiring a long walk to the rental lot. On one occasion, a rented van was reported as very dirty, covered in dirt and salt, which obscured the windows and mirrors and made driving feel unsafe. The after-hours drop-off area can feel weird and alone at night. Overall, customers find the location helpful for local moves and business needs, with many positive experiences regarding the service and equipment.
While the location, overall price, security and cleanliness of this storage location were all factors, the superior customer service from this locations store associate, Patty, sealed the deal!
July 2026
Patty was unbelievably helpful professional and informative.10/10 to Patty!
July 2026
Everything was good. Just continue providing clean, well-maintained equipment and friendly service.”
