Walser Toyota Bloomington Parts is known for providing honest and helpful customer service. They are upfront about their inventory, even suggesting customers go to a different dealership to find the correct tire for their vehicle to ensure safety and proper performance. Their service team works hard to find the right solution for customers. The sales experience is frequently described as awesome, with customers feeling extremely valued. The staff works hard to get the best deal possible and are fun and easy to work with, making the process smooth from selecting a car to completing paperwork. Salespeople are knowledgeable, professional, patient, and provide honest answers. Even when very busy, they honor appointments and provide prompt test drives. They thoroughly check vehicles and are honest about any problems, refusing to sell a car with serious issues. This integrity is appreciated by customers, who recommend the dealership for its honest salespeople and good service.
As dodgy as any large car dealership. Sales is efficient and professional because they have to be. Service always tries to sell "dealer's recommended maintenance" that your car doesn't need instead of the factory/manufacturer recommended maintenance from their own brand.
July 2023
We have bought ( financed ) 2 Camrys this year from Walser Toyota and worked with mr Nnadozie to get all the paperwork done. He's a true professional, always patient and will answer your questions honestly. If someone needs a Toyota and wants to work with an honest salesperson, they should definitely ask for mr Nnadozie
January 2023
Have had vehicle serviced here for 5+ years. Very happy.
