Bob & Fran's Factory Direct is highly praised for its outstanding customer service and affordable prices. Customers appreciate the knowledgeable staff, who take the time to discuss furniture construction, mechanisms, and longevity. After purchases, customers receive thoughtful follow-up communication, including thank you calls and cards. The business goes above and beyond, assisting with warranty claims and even delivering replacements directly to customers' homes. Shoppers have found quality furniture at great prices, and the courteous service ensures a pleasant shopping experience. Overall, Bob & Fran's Factory Direct is recognized as a top choice for anyone in need of new furniture.
Great place to buy quality furniture and prices are great too . And the customer care is top notch .Thank you for everything A+A+A+
April 2022
I recently purchased a rocker recliner(and a kitchen table a year ago). I've appreciated the kind and courteous service with affordable and prompt delivery! I've been very happy with the service provided and I love my new furniture!Thank You so very much!!
April 2022
Friendly and courteous service. Enjoyable experience. Highly recommended....
