Internet Service Providers near Brooklyn Center, MN

“Every encounter I have at this location is wonderful. I always leave completely satisified with the customer service from the salesperson, Monty. I have been a faithful customer for several years now. The prices are reasonable and afforadable.”

“Sarah, was very professional in her approach addressing me as the most important customer in the place. I enjoyed her conversation and education on my new phone device. It really felt good to have her guide me through the process if understanding the services offered where I was able to get my needs met. Thank you Sarah for helping me make a decision to get a phone at a reasonable price.”

“On 3/5 At Around 2:00PM I went to the Verizon in Blaine. Was greeted by a team member by the name of Sophia, she was very friendly and helpful. She helped me get a new phone and walked me through the process. She also helped me cancel some other phone lines I had on my plan as well. Very friendly environment and would definitely recommend coming here again in the future!”

“Great service - friendly and knowledgeable. The store is clean and bright. We drove out of our way to visit this location because of the great reviews and it was worth it!”

“LOGAN IS AMAZING. He is very helpful and always answers questions the best he can and if he doesn’t know the answer he will figure it out. I will be back at this store specifically for Logan to help me with all my Verizon needs ?”

“We’ve had such a positive experience working with OAC Technology. Everyone is professional and easy to work with, and we always get timely and reliable support. I especially want to highlight Jonathan R., who has been amazing, very knowledgeable, super efficient, and always quick to help whenever we need it.
Working with OAC has been a pleasure, and we’re very happy with the service they provide.”

“I went into this T-mobile location due to chatting with T-Mobile customer service and not getting anything resolved. Gisela helped me with my issue when she wasn’t sure if the solution was possible she called into customer/retail support and asked for help even after countless calls disconnected she was determined to resolve my issue and after waiting we were finally able get it resolved. Thanks Gisela!”

“been a usi customer for over two years now and am never looking back as long as i live in mn! service is very reasonably priced given the quality of the internet service, and troubleshooting is a breeze. i had an issue with connectivity / old wiring in my house and it was completely resolved over the course of three days. they give you the option to rent a router (first month free, then 10/month afterward) which is super generous. i’ll be testing out my old router to see if the issue has resolved, but if not i’m happy to continue using the rental router. support this local business!!!!”

“​5 Stars
Drew at the Blaine T-Mobile is absolutely amazing. He is hands down the most knowledgeable and helpful rep we’ve ever worked with. He gave us the whole rundown on our new watch, fixed a tricky issue with our account, and made sure we had everything we needed before we walked out the door. Best service we’ve ever had—if you go here, ask for Drew!”

“I just got off the phone with the Arvig helpdesk, and I had to pause my morning to share this: they are, without question, the most competent ISP I’ve worked with — and I’ve been wrangling internet connections since the days of 28.8k modems (cue dial-up noises ??).

Arvig's helpdesk team are absolute pros. *Every* time I’ve spoken with someone there (which isn’t often — more on that in a sec), I’ve thought, “I’d hire this person for my IT team in a heartbeat.” Consistency and competence like that is rare.

To be clear, I don’t exactly have Arvig on speed dial. I’ve only contacted support maybe three times in over a year, and each time it was for some hyper-specific tech request that no normal human would ever need. For day-to-day usage? The service just works. In 15 months of service, I’ve seen only two outages: one was planned maintenance (well-communicated and short), and the other was a weather-induced blip that cleared up faster than a summer thunderstorm.

Arvig, you’re doing it right. Keep being the unicorn of ISPs ??.”

“Had an amazing first experience with T-Mobile. Have been wanting to look at other options for some time, as Verizon was just getting too expensive - almost $200 for two lines, plus both devices were paid off. I worked with Austin last night and it was smooth sailing. I didn't feel pressured into anything and all of my questions were answered in a thorough manner. He is very excellent at his job.”

“This location is my T-Mobile home.
I purchased phones here, added lines, and had issues resolved. The team is excellent!
I come in frustrated and leave happy all the time. The customer service is above and beyond and they run the store smoothly and organized. They make the customer feel heard and explain things with transparency.

5/5 thanks!”

“Great experience here on the morning March 21st. I forgot to get their names but I was greeted when I walked in by an employee who immediately took down my info to get me in the queue and shortly after another employee was able to resolve my issue in a timely manner. All three of the employees were super friendly to other customers as I was waiting as well.”

“i had a great experience in this store. my family and I came to get new phones and the sales person treated us very well. although they were out of Iphones he directed us to another store where we could get it and the service over there was great too. I love my two new moto G phones they work great and my daughter is in love with her iphone, she even named it. thank you for a wonderful experience.”

“Just reading Consumer Reports on customer service and reminded of how unique Velocity is. If I have a problem (which isn’t very often) I call them. A human answers and solves the problem. How rewarding is that?!”

“Got a little too Mikey dropped my phone and an associate there I can’t remember his name but he was a big dude. But he’s the one dude at that location that I would go to ask his opinion. As a lifer with ATT, some people are just good people. And they don’t need a plate appearance to get on base or a strikeout. Some are just a cut different. Ahead. Behind. Moral: different. In this context is 5/5 but shh it’s okay. -SK”

“Stopped at the Maple Grove store to get rid of my cable box. MG store said I had to have at least one box. Came to this store Nate said absolutely not and why pay $12/month. Checked me in. Another associate called my name and said I didn’t need the main box but would still have to pay $12/month for “main service”. Huh? Asked Nate again and he showed the other associate how to handle it. Big fan of Nate. Give him a raise.”

“This was my first time here.
BY FAR THE BEST T-MOBILE STORE I HAVE EVER BEEN TO EVER..!!!
Jacob was well trained and knew everything that needed to happen to get me where I needed to be.
Highly recommend his performance.
I've been to other locations for T-Mobile and have had issues in the past, because people didn't know what they were doing.
I CAME TO THIS PLACE, AND THEY ABSOLUTELY KNEW WHAT THEY WERE DOING.
WELL TRAINED AND PROFESSIONAL, AND WE'LL MAKE SURE YOU GET WHERE YOU NEED TO BE WITH WHAT YOU NEED.

HIGHLY RECOMMEND YOU COME HERE, IF YOU WANT TO LOOK INTO T-MOBILE..!!!”

“Excellent service and internet. When you don’t need tv (no tv since 1993) I want an internet only business with real humans for customer service. The employees are terrific, too; very professional and a joy to talk with. Well worth the price for this excellent fiber internet.”

“I have been with another service for some time with dissatisfaction. I went to T-Mobile based on an associates advice and I ended up very pleased. First off we were attended to upon arrival and assigned a sales-person, Michael. This gent was very patient and thorough and made the process so comfortable? I ended up with an amazing 3-line plan, only slightly more than I was paying, 02 brand new iPhone 17’s free, and a great overall experience! I am hopeful my T-Mobile experience continues to be above-average. Michael at this T-Mobile location is ‘the man’!”

“McGill was a top-notch sales and customer service employee knows what he’s doing experience coming from a guy that spent many years in the cell phone industry. Thank you for a great few minutes researching and putting our heads together for the best next step”

“Not sure if he works on the personal side, but Kyle Zitek was outstanding in helping set up and restructure the business account for the company I work for.

I walked into the Minnetonka store fully intending to terminate the account due to how unhappy we were with our current costs based on the services offered. After spending about an hour talking through our concerns, Kyle quickly understood our needs and completely reworked our plan.

He consolidated multiple phones, lines, international plans, watches, and tablets into a package that actually made sense for our business and delivered real value—without sacrificing service.

Kyle is easy to talk to, clearly knows the ins and outs of Verizon’s plans, promotions, and bundling options, and, most importantly, knows how to apply that knowledge to solve real problems.

It was refreshing to work with someone who truly knows their craft. Highly recommend working with Kyle. And honestly… the guy deserves a raise.”

“Service and support is incredible. We've had zero issues with our service and the speeds have been consistent and extremely quick. Today our fiber cable was cut by heavy equipment working at our neighbors house, Gigabit techs were at our house no more than 5 minutes after I talked with customer service. We were without internet for less than 45 minutes! I can't imagine how long we would have been down if we were with one of the big competitors. We will be long time customers.”

“I came into T-Mobile to switch from Verizon and I was greeted and helped by T-Mobile rep Zack and manager Derick they were so helpful and so nice the customer service here is amazing they were quite busy but they were able to help each customer with the needs the came in with in a very fast and professional matter I 1,000 recommend coming to this store and getting helped out by any person that works their all of them were very helpful and I thank the manager Derick for going above and beyond in his leadership role and giving the best customer service in a busy environment”

“Company only offers discounts on internet if you hand over your banking information (don't do it). Then they abuse that info by charging whatever they want. This is what happens when companies are allowed to operate as monopolies, they just do and charge whatever they want! I got charged over $20 per gig for data I used on my xfinity phone. This is following multiple months of the internet constantly dropping (and I contacted customer service at least nine times) and the internet was disconnecting due to a firmware issue, but no one would tell me it was on their end. I spent $200 on a new modem/router thinking my equipment was faulty, and now got hit with a $962.22 bill. AWESOME! Not to mention the phone plan I signed up for I was supposed to get a Samsung, but the courier wouldn't leave the phone at my address, so I was told to go to this Maple Grove location to get the phone. However, when I got to the store they said all they could offer me was an iphone. (Really, you couldn't ship the samsung to the store?) They told me at the store that the samsung was no longer available with that phone plan anymore because the plan had expired and now the only way I could get on the phone plan was to take an iphone, which I did, and it has been the worst phone I've ever owned. It didn't work right straight out the box, and I'm stuck with it for 2 years because of the plan I signed up for. The sensor doesn't work, so every time I take a phone call and my ear hits the phone the call disconnects. Then when the call is over the phone locks and I can't hang up the call. I have to turn the phone off completely to hang up. The phone is an iphone mini and has the worst battery life of all phones on the planet. I disabled the default web browser, Safari, but it still overrides the browser that I have selected, but Safari never loads anything. I can't move the cursor in between letters when I'm texting, it will only go to words or the iphone popup menu will cover what it is i'm trying to edit, so I end up having to delete entire sentences just to go back and edit one word. It is the most ridiculous phone I've ever had and I've resented that I agreed to taking it. All to save $20 a month. Not worth it. I contacted customer service about my $962.22 bill yesterday and was told someone would email me back within 24 hours. Nobody emailed me. I was also told by the customer service assistant I spoke with that he would call me back today at noon to follow up and nobody called me. AWESOME! The automated phone system is awful to navigate. Instead of announcing business hours and letting people know the hours they can call to reach a real person, the recording just keeps you in an endless loop thinking you will be able to talk to someone. The worst part about my $962.22 bill is that when I was finally able to talk to someone, they said if only I had called five days sooner they would have been able to reduce my bill to only $40. Why would you say that to someone? Awful, just awful. Congrats Xfinity! You earned these 5 stars for stellar customer service and really caring about people and going above and beyond to make sure your customers are taken care of!”

“Amazing experience at the store today.
Went in to check for a new phone for my dad. Had a chance to chat with the store manager about the wifi at home, and was offered a solution on the spot. Definitely was above and beyond expected. It was definitely an act of kindness during the holiday season.
Highly recommend this store :)”

“All of the associates were amazingly nice, especially Sophia. Sophia was such a sweetheart during my first phone purchase!! She even took the time to address my Apple watch, which wasn’t connected to cellular data despite paying for it. Overall, an amazing experience!!”

“We worked with Andrew tonight in porting a phone over from T Mobile to Verizon and we were given excellent service. He was very patient, caring and explained everything. He even stayed 30 minutes past close to get us situated. I recommend seeing Andrew if you come here for whatever need you may have.”

“Fantastic customer service staff from The moment I entered.

Really gotta really watch out for the xfinity sign because on a bright day it can make it a bit difficult to point out even though it's right on major street . Get inside and it's all smiles and quick service A+”