Brookdale Volkswagen is a top Volkswagen dealership located in Brooklyn Center, MN, serving the Greater Minneapolis area. Customers appreciate the welcoming and efficient atmosphere when buying or servicing their vehicles. Many reviews highlight the outstanding customer service provided by the staff, who are described as polite, friendly, and professional. The dealership's clean and well-lit facilities contribute to a positive experience. Buyers often report smooth transactions, with staff ensuring that all questions are answered and that every detail is handled with care. One customer, who traveled from 90 miles away, felt comfortable and satisfied throughout the purchase of a vehicle, noting the professionalism of the sales team. Service appointments at Brookdale Volkswagen are also praised, with instant check-ins and regular updates during the process. Overall, Brookdale Volkswagen is recognized for its dedication to customer satisfaction, making it a recommended choice for anyone looking to buy or service a Volkswagen.
Thorough. Efficient. Comfortable. I got a short video on all points of inspection in less time than the appointment called for. While I waited in the lounge, all creature comforts were met.
September 2024
You know that feeling of relief when you get the EXACT amount of peanut butter on the spatula for your sandwich? That's the feeling you get buying a car at Brookdale VW. There is nothing easier, more welcoming, or efficient than doing business with them. 5/5 would and will continue to recommend.
September 2024
Thank you for your thorough work. The video inspection helped bring clarity to the entire process.