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“I am from out of town and needed help with my Samsung Galaxy smartphone. Jeff took the time to resolve the problem...they know their stuff and are great to work with.”
“amy and jefferson took care of me they really help me out today they both were very respectful, nice, and helful and they really whe about and beyond to make sure i have everything i needed after getting a new phone”
“Great service from Dale and Billy. These guys know their stuff and are very professional and chill. I drove across town for their great customer service...highly recommended!!!”
“Tom D was awesome! He helped us set up and activate an iPhone 15 and a new IPad. Great customer service skills and patience. Did a nice job answering all our questions and made our experience great!”
“This was our first time stopping in this AT&T store and Kris and Gaige were fantastic. They both knew their stuff, helped us figure out what my daughter needed and got us on our way quickly. Excellent customer service. Highly recommend. Thanks, guys!”
“Bam and Travis provided great service! They helped us through a rather complicated phoneline transfer And stayed well past closing to make sure Our Needs were met.”
“Josh offered impeccable service! He went out of his way to offer the best service. He was extremely genuine and made me feel like a valued customer and person. This is my favorite store to visit because the team here is just great. They all deserve raises. Very happy with my visits:)”
“David Gerzina was most helpful in resolving issues that were caused by a local authorized retailer. He was patient, kind and extremely customer focused. I would recommend him and this location! Thank you for turning a rough situation into a positive experience.”
“I always receive friendly, prompt, & awesome customer service. I have never left without the purpose for my visit being accomplished after 2 years of service.”
“I gotta say, after meeting Jake here at AT&T in Plymouth. I want to say that YOU should write a review too about your experience with Jake. This employee is very dedicated, patient and well knowledgeable when it comes to any device. I watched him delegate and multitask better than most people in society at businesses here in the Twin Cities yet AMERICA! I’m extremely blessed and beyond grateful to have Jake take care of my AT&T needs! Being a general contractor, I believe it’s important to recognize who deserves five stars. Thank you greatly Jake, I do truly hope the owner and AT&T recognizes how great of an asset you really are! I’ll have a care package coming soon my new friend…”
“Stopped in to replace my phone at the Andover store. Sadik (I apologize if I spelled the name wrong) helped me ? from start to finish. Appreciated him very much today! Great team member.”
“Malcolm was exceptional! I walked in a frazzled mess, unable to figure out some issues with a new phone and he solved all our problems, going above and beyond to make sure the phone worked, and answered all my questions. He even checked our wireless plan to make certain we were receiving the best deals. Very professional, kind, patient, friendly, helpful and compassionate. I highly recommend this store and Malcolm! Thank you so much for an outstanding customer experience!”
“?THIS V STORE IN MAPLE GROVE & ESPECIALLY CHRIS & ETHAN ARE AMAZING!!!! ?CHRIS & ETHAN? ARE PROBLEM SOLVERS & MONEY SAVERS?! THEY EACH TRULY HELPED ME WITH MY NEW SAMSUNG 24 ULTRA & GENUINELY CARED TO TAKE THIS TIME TO HELP ME?!!! THEY WERE SO KIND & FRIENDLY... KNOWLEDGEABLE... INCREDIBLE EXPERTS!!!! I'M SO IMPRESSED!!! THANK U SINCERELY??!!!”
“Customer service from Yousef was fantastic. Courteous, kind and delivered everything he had promised over the phone. Second to none. I would highly recommend this location!”
“My wife and I went into AT&T today to get an upgrade and both representatives Anthony and Charlotte were both very friendly and helpful and were able to find something my wife wanted in order to upgrade her phone. I will gladly be coming back whenever I need anything done with my phones or devices.”
“Diligent and knowledgeable service.We were making a jump from another provider due to signal coverage within a parking garage, as well as updating our phone equipment, and this turned out to be a larger project than anticipated. But Tom was extremely patient, helpful, and resourceful in terms of minimizing our wait time and getting the most bang for our buck. He went over numerous options and explained all the factors in selecting updated models. Moreover, there were some inexplicable credit clearance delays that prevented us from taking our new devices home right away, but Tom was great at continuing to complete the order and keeping us in the loop as things progressed. Especially for an elderly couple, making decisions on new technology can be intimidating, but Tom did an impeccable job at making things plain and understandable for my parents. We couldn’t be happier with the help we received.”
“Trey was fantastic helping me transfer over to cricket I had the worst time trying to leave xfinity with my number and Trey made the transition so seamless! I really don't know what I'd do without his help. Cricket just gained a life long customer!”
“Everytime I go to this location i’m always greeted by the nicest men, they fix any issues I have with such swiftness. Amazing location truly haven’t been to a nicer location”
“This review is way overdue. Life happens. I visited the Cricket Wireless store in Blaine, Minnesota. I have been a long-time customer. I found my current phone of 2 years wouldn't download an app that I needed. Ola was the customer service person at the counter, helping a woman with her account. She couldn't remember passwords, and Ola very patiently helped her retrieve her information. I was next in line and proceeded to tell Ola my issue. He looked at my phone, consulted a computer, and revealed that the app in question wouldn't be supported on my 4G phone. I decided to purchase a new phone. He did his magic to have the apps and information on my old phone to transfer to my new phone. He said I could leave as long as I have the two phones close to one another. I decided to stay to make sure the new app would transfer, which was about 45 minutes. While I was there, I observed customers coming in to purchase a phone plan, another wanting to pay his bill, and another coming in to make several inquiries. Ola was above and beyond patient, calm, and helpful. He checked with me several times to make sure my phones were transferring properly. I salute Ola as a stellar employee. I can see his being very successful in whatever career path he chooses. I also commend those who raised him. I rarely write reviews, but I was so impressed with Ola.”
“Such A good multitasker Andrew is, but there should’ve been another person on the floor so he didn’t have to bounce between three people, but I got quality time and explanations on all my questions”
“i had a great experience in this store. my family and I came to get new phones and the sales person treated us very well. although they were out of Iphones he directed us to another store where we could get it and the service over there was great too. I love my two new moto G phones they work great and my daughter is in love with her iphone, she even named it. thank you for a wonderful experience.”
“Kevin is awesome. My wife and I stopped into the store today as we had alot of questions s with no answers after swapping over to at&t at a target the rep from target left out alot of details and options that would of been available to us from the get go but I've learned they don't give you all the Info nor the actual pricing as it wasn't a simple $160. Definitely would recommend the store and Kevin is awesome taking the time to explain our options and such. Even added our youngest son to the plan which we weren't goi g to originally but with the honesty and time given we didn't see why to wait”
“Lamar's the man. Stuck it out with me for 2 hours while we went through the process of switching carriers to Cricket. I had a lot of questions comparing possible phones to get and he helped me answer every single one of them. If the answer wasn't easily available with in store info, he did online research for me to find it. And not once did he make me feel like I was asking too many questions. His patience was top tier. To top it off, he stayed past close with me to finish the transaction. If that's not customer service, I don't know what is. Give my man a raise ?”
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“excellent service, fun guys,(FUNGI'S LIKE A COUPLE OF MUSHROOMS) WILL REPEAT SERVICE & PASS THE WORD TO CREATE MORE BUSINESS TO WEAR THESE GUYS OUT EVERYDAY.... PEACE!!!!”