The Xfinity Store in Brooklyn Park provides services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can make payments or exchange equipment. Reviews highlight staff who are fantastic, awesome, knowledgeable, helpful, patient, and respectful. Employees are noted for listening, acting quickly, and giving clear explanations. Several staff members worked very hard, went above and beyond, and were determined to solve problems, providing excellent customer service. The experience is described as one of the better tech customer experiences, with help in getting phones figured out, securing the best deals and discounts, and assisting with new devices and upgrades.
Go there for help and questions. Staff not always helpfull.
December 2024
Thank you to Chloe for helping a couple of old people to get our phones figured out. We did figure out something with the dead screen on top....turn the phone to get the icons on a spot where the screen is good.😊 She worked very hard to help us out. Chloe is the best!
September 2024
Went in with a couple questions but walked out with a new device and a new line. Nate was an awesome rep. He listened, acted quickly and was incredibly knowledgeable. That guy is fantastic! Thanks 🙏
