“Dre was a super hero today. He got my old number retrieved after a computer generated number change, I made. I thought I was chatting with a real person and that I could "chat" a question about a change from a landline. I am so grateful to Dre.”
“For over a year I have tried to get help with my phone. I went to two different locations in Apple Valley at least 2-3x each and got nowhere. I wasn't able to receive calls. It kept going straight to voicemail. I finally went in and said I wasn't leaving until this situation was fixed!! They told me that I needed to go over to the Burnsville location because it was a corporate store. Well when I arrived they said that there was no reason why they couldn't figure it out. To cut a long story short. I without a doubt stumped everyone with my situation. But the guy that helped me for over two hours had the best attitude about the entire situation. Not only did he figure out my situation with not receiving calls, but he also caught a big billing issue that was affecting my credit and he started the process with the department that handled this situation and by the time I got home I rcvd a call saying that the situation was taken care of. He was very helpful and easy to talk to. I believe his name was Brenden? Sorry if that was incorrect, it's been a long day. It might be a little further to drive, but it's worth it. I will most definitely recommend this store to my friends that have AT&T!!”
“Amazing service and communication. Hasan got the new battery in the phone in no time at all. and I was still able to get it traded in at full value. He may only be the one guy doing all the work, but he does a good job, and I'll be back if something else happens. Some of the best prices too! *replaced a battery on a Pixel 6*”