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“Just had the most positive experience @ Red Wing shoes in Prior Lake with Ryan! Boy did he know his stuff and was even willing to share his own tips and tricks with the Traction Tred Lite work boots we bought. My son started an outdoor job and has never worn work boots so we went in to Red Wing knowing nothing, and came out of Red Wing knowing so much more and wearing smiles on our faces!”
“Megan was absolutely amazing! If you get a chance to work with Megan, you are very lucky. She was knowledgeable, so helpful, and not judgemental at all. She never once made me feel like I was inconveniencing her by asking for different styles and sizes. She helped me describe the areas of discomfort and educated me on why I was feeling that with certain shoes and how to correct it. She was helping multiple customers at once, but I never felt abandoned or forgotten even if I was a needier customer. 10 out of 10 experience. It was a busy day, and she made me feel like the only one in the store.”
“Steve assisted me when looking at boots and offered to help measure so I knew what boot to get. He was friendly, helpful, professional, and I appreciated his kindness! Thank you Steve!”
“Great staff! I talked to Mike both on the phone and in the store, and he was really personable, knowledgeable, and helpful. When I called, he asked follow up questions to make sure he not only had the right brand but also the right style and size for me to check out. In the store, he explained some sizing guidelines, checked my arch support, and highlighted differences between brands. He knows his trade and was ready to help. He definitely made this a store worth shopping at. Thanks Mike!”
“This is the number 1 place to buy dance gear as far as I am concerned. From tight and leotards to dance bags and pointe shoes. They also do pointe shoe fittings!! Great place and people!”
“I recently had the pleasure of visiting the DXL store in Burnsville under somewhat stressful circumstances, as I had left my luggage at home while on a trip. From the moment I walked in, the quality of service provided by the store personnel was nothing short of exemplary.
The staff at DXL was not only friendly but also thoroughly professional. She immediately understood the urgency of my situation and dedicated themselves to assisting me in finding everything I needed. Her patient guidance was invaluable as I had to quickly purchase a week's worth of clothing.
The staff member took the time to help me select items that not only fit my style and size but also suited the requirements of my trip. She went above and beyond to ensure that I felt comfortable and satisfied with my selections, which greatly alleviated the stress of my predicament.
I am extremely grateful for the high level of customer service I received and cannot extol my gratitude enough for the assistance provided by the DXL team member. Her dedication to customer care truly made a significant difference in my week. I would highly recommend the DXL store in Burnsville to anyone looking for quality men's clothing and a truly supportive shopping experience.”
“Michelle and another amazing employee (I’m sad I didn’t catch her name) went above and beyond for me when I had a quality issue with a pair of shoes. It’s not often you get customer service like this anymore, I felt like they cared and wanted to fix the issue for me. I will always make sure I shop for myself and all of my kids at this store!”
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“The guy that helped us was so good. He helped my husband get exactly what he wanted and then my son needed to try 7 pairs until he found the right shoes. The guy had a helpful attitude and never seemed exasperated. Another guy came in and he offered to help him, even as he finished with us. We'll definitely be back.”