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“Great location and offerings! The staff is amazing! I have had two interactions with Tyler and he surpasses expectations. He is knowledgeable, efficient, and his sense of humor makes experiences fun and memorable!
To everyone…Keep up the great work👍”
“I came in to this credit union based on a mail flyer about lower credit for refinancing car loan. The first time I came in was on a Saturday and the gal I had was very nice, but we could not unfreeze it.
I came in the following Thursday and she was able to get it frozen for me. Her name is JYNAH LASH. I was here for over two hours and she was an incredible incredible lady. I could not get over the difference in my two credit unions. The other one was much less accepting and friendly. I am so blown away. I’ve been telling everybody about Genesis since I came Thursday! I have some brain difficulties and she accepted them and just worked with me like I was a normal person! The manager had introduced himself and he too was nice. MARINA was the first one to help me and she was a sweetheart too
I appreciated her expertise in her knowledge and her kindness and her help especially with my lack of ability on an iPhone! Keep her around! The lady at the desk too what’s her name? Oh, it’s Shirley she is also an incredible person. Everybody is so friendly here so kind and I feel really like it’s a family!”
“I was looking for some documents from 2019. I was able to get really good assistance from Milissa, she was very professional and helpful on the inquiries, she was prompt and I am very glad I received help from her. I wanted to acknowledge the hard work. Thank you so much Milissa you are the best :)”
“Denise, Cathy, Sarah, and the nice gentleman who let me in when the lobby was locked, thank you so much for providing great service! So Denise and Cathy are at the other BankCherokee location and they explained to me about reactivating my savings account. Denise went above and beyond and called me again to let me know an easier way to reactive my account. I visited the BankCherokee up North and they were so nice in helping me with the activation! I highly recommend this bank! :)”
“I’ve been associated with CorTrust bank for over 30 years (Minnetonka - Highway 101) and have never been disappointed in any way! This is by far the most courteous, caring, dependable back I’ve ever experienced! They go above and beyond all my expectations. It’s like a small town bank where I know everybody and everybody knows me…”
“Hung V provided excellent service — very welcoming, patient, and helpful. He explained everything clearly and made the whole process easy. Highly recommend working with him.”
“Ashley at the Roseville branch has helped me numerous times with banking and notarized documents.
She has been very helpful and always goes out of her way to help me.
She is always there to help me.
She is wonderful !!!
Thanks Ashley”
“Wonderful bank and great employees. Jen and Kathy were an absolute pleasure to work with and went above and beyond to help me with a request that required extra time and effort. They were incredibly patient, helpful, and made the whole process easy from start to finish. It's rare to find people who genuinely care about providing great customer service and are willing to go the extra mile to help.
Kristi is wonderful as well. She is always friendly, professional, and welcoming, and she makes every interaction a positive experience.
It's clear that this bank is staffed by people who truly care about their customers and take pride in what they do. Thank you to Jen, Kathy, Kristi, and the entire team for the excellent service. I highly recommend this bank to anyone looking for a great banking experience.”
“By far the Friendliest and Best Bank ever! Every single person there is wonderful and smart!! Thank you helping grow our Business. Kendall, Kendall’s Ace Hardware”
“I can not say enough about the great service I recieved from Lidia at the Blaine branch when I was dealing with a challenging situation of being hacked . She was professional, kind, and knew what to do. Thank you for your assistance !!!!”
“I thankfully switched to F&M bank about 4 years ago and could not be happier. I have been so impressed with each and every staff member I have encountered. F&M and their staff have outperformed any expectations with my personal and small business needs but the best part is I truly feel that I am a known customer and not just a part of a spreadsheet. When I call or visit the bank, not only do they know me, they know my business and what needs I may have and always have suggestions to make my banking life easier. On top of that their online platform and app are amazing and easy to use. I highly and confidently recommend F&M bank to anyone for all of their banking needs.”
“I have had the absolute pleasure of working with Stacey Buchanan and her very professional team. I cannot understate the amount of personal effort, attention to detail and amazing customer service that I received from Stacey Buchanan and her amazing team. I will be doing business with Northeast Bank moving forward without hesitation. Honest, ethical, transparent, helpful and incredibly competent. I highly recommend!”
“I have been working with Leslie and you could not ask for a better person to help you. She is so kind and always willing to help, tears you so nice. Has the best experience with her thank you”
“Went in and had the pleasure of working with Luke Simonis who took care of my family from start to finish! He made everything as clear as possible and the whole process was smooth and simple. I would absolutely recommend him and Blaze as a whole for your financial needs.”
“We LOVE this bank! Everyone, especially Andrea is absolutely fantastic to work with! We are both commercial and personal bankers and will be banking here forever! Everything is done properly and with healthy pride and care. The perfect bank for our family and business!”
“The Shoreview location has been amazing - especially working with Madison! Her assistance has been incredible! Big banks often have tough customer service so I’m thankful to have an experienced professional who cares on my side.”
9AM - 1PM
6303 Central Ave NE Suite 2, Fridley
Banks
“I have been with Trustone for years and they have always been helpful. It is especially helpful that I can trust our banker and know that she responds quickly to any inquiries we have. I always recommend Trustone to friends and family, especially if they can make an appointment with Heather E.”
“Oksana is a reason to bank here. I've had a couple of issues getting things in order, and Oksana has known the solution immediately, and she professionally remedies every situation.
I've been with Trustone my entire life and have no reason to go anywhere else.
The only reason I removed a star was because I felt that some follow-ups associated with one of my accounts were not timely or clear. It wasn't detrimental to my finances, but it was a minor annoyance that could have been fixed with an email.
Otherwise, the staff are so friendly, professional, and still personable enough to make it feels less sterile than some other banks I've visited.”
“Really impressed with this place. I had gone to 2 banks earlier that day and was so disappointed at my interactions with them. I was pleasantly surprised that when I called this bank a real person answered and when I walked in someone could help me right away. This is one of the hard to find banks that actually care about their customers.”
“Good works deserves good recommendation, I appreciate the effort of Mrs Caroline Jones for helping me work from home despite being quarantined. Profits been made weekly as she promised, i invested $700 and now making $17,200 weekly, All thanks to her, wouldn’t have been easy during this lock down she made me and my Family smile, Send her a DM and thank me later”
“My experience with Matthew was very fast and easy all paperwork was ready to go .Took very little time to close the loan .Everything was explained to me and all my questions were answered great job.”
“I was with a bank that CR purchased co over 45 years. I was skeptical but they are every bit the community based bank that I hoped for. Local decision making and staff that have bent over backwards go be helpful. Samantha Allison a digital banker from Roseville has been particularity helpful”
“Love this bank!! Immediately after a transaction occurred over the weekend I was notified of suspicious activity. They confirmed with me and blocked my account so no additional transactions could occur. I went it to get a new card and Jasmine helped me and as I was asking about a 2nd account for online only, Shelbie was able to decipher what I was meaning to say but didn't explain well enough in the initial question. Plus, I had been having issues with visibility on my phone and these 2 were able to fix it immediately. I just needed to do an app update!! And Zach of course always recognizes me, asks about my son, he's always so friendly!! This branch is the one you need to go to!! They REALLY do care!! Thank you Jasmine, Shelbie and Zach!!!”
“I am a 45 year customer of North Star and have always appreciated their high level of customer service and attention to detail.
We recently made an international wire transfer of a significant amount of money via North Star that got hung up due to new Federal regulations just put in place. North Star worked with us very closely to insure the money was traced and finally got to the right place.
This is a friendly, personal community-based bank that does a great job.”
Open 24 hours
2501 Fairview Avenue North, Roseville
Banks
“Amazing service provided by Elena Pink. Purchase and refinance 3 cars with them, send all my buddies so they can save a lot money, absolutely best experience and offers compared to any banks. I really like to work with that branch in Roseville.”
“Sarah, Maddi, Abby and Anthony are amazing. So helpful, kind and caring.
They are certainly there to help and have helped me. Royal Credit union is blessed to have them. Thank you. ❤”
“We have had accounts since I was a little girl. I cherished going to this little bank, and saving up funds for things I purchased and felt proud of. Now my own two little boys make frequent stops to deposit funds. I hope they feel the same way I did stepping in and getting that home town feeling and feeling proud of themselves too!”
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“I had to get a wire transfer completed under very tight time constraints and my personal banker Mike H. was awesome! He was highly competent and extremely diligent, thoroughly double-checking every field to make sure my important transaction didn't get tripped up by a needless data entry error. The branch manager, Chad, then personally submitted the transaction to make sure we met the critical timeline. This branch is very well run, and I am a highly satisfied customer!”