“This bank is 5 Star in Every Area: Customer Service, Competitive Rates and everything in-between! I've dealt with lots of banks in the past and no one measures up to Ideal Bank! My special thanks to Hector Perez (Branch Manager) and Jessica (Teller Supervisor). Am also so pleased with Customer Service: Including all of the Staff at Hugo as well as the Staff at the Call Center. Thanks to all for making my personal banking experience a pleasure!”
“Nicole, from the Columbia Heights branch, is absolutely amazing to work with. She is very informative , friendly, and efficient at what she does. She is always there to answer any questions I may have and she helps keep my business moving forward. Thanks again Nicole!”
“Good works deserves good recommendation, I appreciate the effort of Mrs Caroline Jones for helping me work from home despite being quarantined. Profits been made weekly as she promised, i invested $700 and now making $17,200 weekly, All thanks to her, wouldn’t have been easy during this lock down she made me and my Family smile, Send her a DM and thank me later”
“I have been working with Leslie and you could not ask for a better person to help you. She is so kind and always willing to help, tears you so nice. Has the best experience with her thank you”
“This is the BEST of any credit union ive been a part of! Whenever i come in Will and Obi are always there to greet me and know exactly what im there to do before i even ask. Now THATS customer service!! give them a raise for me please :)”
“I just completed refinancing of my vehicle from another bank. Jynah Lash was extremely helpful, answered all of my questions, and made the process very smooth.
A previous snafu with a title and refi on a different vehicle made me hesitant to go back to Genisys but this recent refi and working with Jynah changed my mind. I will do business with Genisys from now on! I would recommend this branch of Genisys for sure!”
9AM - 4:30PM
1909 Hwy 36 Service Rd, Roseville
Banks
“By far the Friendliest and Best Bank ever! Every single person there is wonderful and smart!! Thank you helping grow our Business. Kendall, Kendall’s Ace Hardware”
“The people who work at CorTrust and very understanding and kind people. They have been very helpful in the past! It's hard to find a bank with quality people like this!”
“Ashley at the Roseville branch has helped me numerous times with banking and notarized documents.
She has been very helpful and always goes out of her way to help me.
She is always there to help me.
She is wonderful !!!
Thanks Ashley”
“My first experience at Blaze and it was truly a phenomenal experience. Roop was great and he made the experience very seamless and answered all my questions that I had. I am looking forward to working with him and the team there more in the future!!”
“I really like Wings credit union. All of the people here are professional and have really good personalities. Very easy to work with, and they are serious about protecting your account security.”
“I have thought about opening a CD here because their rates are generally better than other banks so I finely did. Opening CDs led to opening a checking account and that experience has been better than the two other banks I was using. Any time I have had an issue, the branch is more than willing to help fix the issue. I highly recommend going to a branch over the call center.
This specific branch has been great and working with Oksana and Eric Brine have been a pleasure. I like their app much better than chase and the other bank I left. There is even a pin for quick access to the app that makes it a breeze to check your balance. Now I am trying to recruit friends for their $50 promo.”
“The Shoreview location has been amazing - especially working with Madison! Her assistance has been incredible! Big banks often have tough customer service so I’m thankful to have an experienced professional who cares on my side.”
“Stacy is amazing. I sat down with her to set up a business account and she was able to help me identify all the steps I needed to easily open my account and prevent me from having future issues. the extra five minutes we spent together saved HOURS down the road!”
“Worked with Alec on an auto loan recently. He was incredibly helpful, professional and responsive.The whole process of purchasing a car was made incredibly easy thanks to his attentiveness.”
“I love TruStone. I been banking there for years with no issues. Additionally, I recently set up my business bank account and Heather Erickson was great! She was patience, helpful, kind, and was just an overall joy!”
“I had my bank account hacked and Zach Lindeman was so helpful to me and made me feel reassured. I would recommend your bank to everyone. I give Zach the highest score he could receive”
“I have had nothing but positive experiences during my interactions with RCU staff; they are respectful, professional, and efficient. Any issues that came up we're resolved quickly and successfully.”
9AM - 5PM
940 Co Rd E East, Vadnais Heights
Banks
“Although I do not have an account with Blaze, I called to inquire about how to start the process. When I called, on the other end of the phone was one of thee most valuable customer care agents I've EVER had the pleasure to converse with. This review is for her.
Anca, thank you for being so kind and helpful in a world FULL of self-serving people, you are compassionate to you core. Never lose that, it's your golden ticket! Thanks so very much for your help!”
9AM - 5PM
2465 Fairview Ave N, Roseville
Banks
“I recently made an appointment for credit consolidation with Andru. I had no idea what my options were or where this would lead me. Andru explained things to me in a ways that MADE SENSE to me. And helped me every step of the way. I am so new to taking control of finances and he was patient, kind and very knowledgeable. By the end of the week I was approved and am heading in the right direction for setting up and securing my future. I will absolutely continue working not only with this CU but Andru in the future. So grateful for the seamless service to what can otherwise be a long a painful process.”
“Really impressed with this place. I had gone to 2 banks earlier that day and was so disappointed at my interactions with them. I was pleasantly surprised that when I called this bank a real person answered and when I walked in someone could help me right away. This is one of the hard to find banks that actually care about their customers.”
“We LOVE this bank! Everyone, especially Andrea is absolutely fantastic to work with! We are both commercial and personal bankers and will be banking here forever! Everything is done properly and with healthy pride and care. The perfect bank for our family and business!”
“My experience with Matthew was very fast and easy all paperwork was ready to go .Took very little time to close the loan .Everything was explained to me and all my questions were answered great job.”
“Always a pleasure whenever I stop in! Everyone is so helpful and kind. My questions are always answered and they provide potential solutions for my banking needs. Shoutout to Arianna for always helping me out and the rest of the Maplewood branch for providing outstanding service!”
9AM - 5PM
2750 E Snelling Ser Dr, Roseville
Banks
“I was so impressed with the level of care and patience given to me through getting an auto loan with Affinity. Armando deftly helped me navigate the financing process, which has been difficult and frustrating when working with dealerships for me in the past. I’ve banked with Affinity for over 10 years and greatly appreciate their customer service- very personalized care and I would recommend them to anyone. Also, their ability to print cards on site has been a huge help to me many times.”
“We’ve been with Village Bank for 15+ years. They are a great local bank that focuses on relationships and supporting small businesses. They have long tenured employees that we’ve worked with for years. Jeff, Iila and Kristi are awesome! We are grateful for our partnership and would highly recommend Village Bank.”
“I went there on a weekday and there was only 1 person ahead of me in line. The Latino bank manager was very welcoming and managed the bank well by being there to help the customers in the lobby which helped streamline things and people didn't have to wait as long. This is the first BOA I have ever went to that was actually personable, efficient, and had a small town bank experience.”
“Joanne helped me tremendously when I came in. Her service was quick, efficient, and personable. She made sure I understood every step of the process. I’d recommend her service any day! (She even refilled her dum-dum sucker jar for me ◡̈)”
“I had to get a wire transfer completed under very tight time constraints and my personal banker Mike H. was awesome! He was highly competent and extremely diligent, thoroughly double-checking every field to make sure my important transaction didn't get tripped up by a needless data entry error. The branch manager, Chad, then personally submitted the transaction to make sure we met the critical timeline. This branch is very well run, and I am a highly satisfied customer!”