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“Nad is the absolute best service associate I've ever dealt with in 30yrs of having cell phone service. My zfold 6 was hacked from using a guest wifi at lifetime fitness. Do not use shared guest wifi !!! 2 new phones and plans ordered on my account being sent to Florida. Never thought I'd be scammed. Nad told me I wasn't alone and around the 10th customer he's helped the past few weeks from the same scammer's tactics. He took took my problem from there. This guy knows how to help people in more ways I'm sure than just fixing phone issues. Very professional. He was helping tech service do their job and even though he could barely understand the language barrier, he walked them through the process. Fast, efficient and articulate! This guy, at this location for boost mobile is the top dog!! Thanks for fixing my completely hacked phone and account. Everything is back normal now. Thanks Nad! If you guys need phone assistance ask for Nad and save your frustrations knowing there is someone in this department that'll take care of you....”
“My Sim card was apparently bad, I kept loosing service and that is very bad since I use my phone for my job as well as personal! I was in and out without spending any money within 15 min! And I got an esim card amd everything works great!”
“Bryan was a huge help! Went to get new phones and he was awesome! He walked through everything and 'fixed' issues with my account that was set up with the Roseville store w/ manager Amber whom was a mess to work with. Even though still a bit miffed, Bryan explained everything and was so patient and efficient. Hard to believe the astronimical prices on these phones and carrier charges its unreal. But here we are paying them”
“Ottley was legitimately one of the most, if not THE most knowledgeable, professional, helpful, support specialist I’ve encountered anywhere. Not only did he help me with my original issue, he also gave me MULTIPLE useful and incredibly helpful tips on moving forward. Highly highly recommend this location.”
“Nick did a Great Job! He helped me save money and also helped me get something for my daughter for her graduation! I hope Nick gets promoted soon because he deserves a raise!! If I can do more than 5 stars I would!”
“They went above and beyond for me and it was closing time so I was very impressed with the service. All 3 employees were very eager to help and assured my satisfaction. Very pleased with this location and staff.”
“Everytime I go to this location i’m always greeted by the nicest men, they fix any issues I have with such swiftness. Amazing location truly haven’t been to a nicer location”
“I always receive friendly, prompt, & awesome customer service. I have never left without the purpose for my visit being accomplished after 2 years of service.”
“Store is absolutely amazing. All 4 young men working are kind and knowledgeable and Samantha is amazing as well. Best experience I’ve ever had in the store. These young men dealt with very rude and angry people in the store while I was there as well and remained professional while the customers were doing everything in their power to make it as hard as possible. Great Job hiring good people at this store.”
“It was time to get a new phone a couple weeks ago. I was dreading it because it always takes me forever to figure everything out. But, boy did I get lucky. Jordyn helped me pick out a new phone and he made sure that all my information transferred over. He was SO patient, kind and knowledgeable, it made my purchase/experience so very pleasant.
When I went in a couple days later because my talk to text wasn't activated, I had Anne help me. Anne was very kind, polite and she made sure to get it working for me.
I have been a Cricket customer for a long time. My cell phone service has always been good, the price is right and the customer service is EXCELLENT. If you are looking for a new carrier or a new phone, I would HIGHLY recommend the Blaine location off of HWY 10.
You won't be disappointed.”
“I had the pleasure of sharing my service concerns with Chloe at their store in Forest Lake. She was so friendly, professional and knowledgeable. I felt I could trust her to give me a good plan and she did. I got everything finished very quickly. Love my new plan. I will visit her again if I need to.”
“Endhadeq was amazing was trying to get what I could afford and she made it happen anyone looking for someone that is polite and professional she is the one thank you very much for all your help”
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“I’ve come here for years. Today, was helped by Cameron Leahy to resolve a major fraud issue on my account. Was told he couldn’t actually fix it since it didn’t happen at that location but he could help facilitate getting the process started. Explained how the scammers were able to bypass my account security, showed me step by step how they wormed their way through to get two new phones under my name as well as reset my pin, and assisted me with the Verizon Fraud Dept. None of which he had to do as it didn’t involve them as a private retail seller. Very impressed and highly grateful.”