Cell Phone Stores in Coon Rapids, MN

“Harrison at CPR Cellphone is absolutely amazing!

Harrison provided one of the best customer service experiences I have ever had. From the moment I walked in, he was professional, respectful, patient, and incredibly knowledgeable. Before helping me, I watched him assist another customer with the same level of care and attention, which immediately showed me how seriously he takes his job and how much he values every customer.

What impressed me most was how quickly he was able to diagnose and resolve my issue without sacrificing quality. He took the time to answer my questions, explain everything clearly, and made sure I was completely satisfied before I left. It is rare to find someone who combines technical expertise with such outstanding customer service.

Employees like Harrison are the reason customers keep coming back. He represents this business exceptionally well and sets the standard for what great customer service should look like. Because of my experience with him, I will absolutely be recommending this business to my friends, family, and colleagues. In the future, if I need any repairs or assistance, Harrison will be the first person I ask for.

Management should recognize what an asset he is to this company. His professionalism, work ethic, and dedication to helping customers are truly exceptional. Thank you, Harrison, for going above and beyond and making this such a positive experience. You earned a customer for life. Thanks for being such a wonderful person Harrison keep up the good work I hope your team and management is proud of your work ethic and attention to customer satisfaction and respect and you have a very good work ethic that deserves to be appreciated and acknowledged.”

“Brother Drew, the store manager was great in handling any questions I’ve asked! Awesome leader to the staff! No doubt, he took care of my every need with grace and kindness”

“My Dad recently needed a new phone. He is elderly and has a very hard time understanding phones and the process of buying one.

Amir helped him out here today and was very patient with my Dad. He has great customer service skills! Thank you Amir!”

“Jayden was so helpful in getting our new phones transferred over! He was so knowledgeable, patient, and friendly! In fact, as I was there, I noticed that all the employees at this store were very friendly and professional in their interactions with all the customers. Thanks again Jayden!!”

“Only reason this place even gets 4 stars, is for Abe. He worked wonders for us. We came in yesterday and had the worst experience with a different worker, didn't even get his name. He sat there and watched Netflix, and was vaping in front of us. Didn't give us any information, sold us a phone, didn't give us an Esim or a phone number or even how much the plan would cost monthly. Came in today, and Abe helped us figure everything out. He answered all of our questions, and even gave us free accessories to accommodate our troubles the day before. Abe needs a raise, and Metro needs to fire whoever closed the store last night. He was the worst experience I've ever had.”

“Walked in the store and was greeted/checked in right away. Andrew was great, helped us update the phone, plan, subscriptions, and accessories. I’m not sure why there are so many poor reviews…every time I’ve wandered in I’ve been helped and treated great! I’d recommend this store to anybody.”