Verizon’s Coon Rapids store offers a range of services for mobile, 5G home internet, and business needs. Customers can visit the store or order online for convenient pick-up options, including free 2-day shipping and express lockers. While some reviews mention long wait times for accessories, others highlight quick service for technical issues, reflecting the staff's efficiency. Customers have expressed satisfaction with the helpfulness of staff members, particularly noting how one representative effectively explained service costs and promotions. Despite some concerns about staffing and wait times, many appreciate the friendly and personable service. The store is recognized for having well-trained employees, contributing to a positive customer experience. Overall, the store aims to provide reliable service and support, making it a preferred choice for Verizon customers in the area.
All the staff is so amazing. I have never been disappointed walking into this location. Specifically, the assistant store manager is so patient and kind. Jason also helped me and all hands on deck. Got my new phone up and working. Thank you to everyone that is smarter than me in the world of technology
July 2026
Excellent experience getting a new phone! Jason provided fabulous help and is a tech genius!
July 2026
Matt and Jordan did a fantastic job helping me selecting my new phone and getting it set up; without those guys, I'd be still in the rock ages
