“Jason,Probably the reason why you experienced an apathetic response from the overnight cashier was because the most awesome cashier extraordinaire, otherwise known as "Gordy" was out on medical leave. He reported how during his leave, he heard many complaints from customers and now he's back at work. He also reported begging the doctor to let him return but they would not relent, protecting his health over his duty to his store. That's the kind of commitment you find from Gordy. He also reported how the Garrison gas station cannot fill the overnight position and so unlike many stores, we are very grateful to have the Crosby gas station open 24 hours a day.My only concern is what happens when Gordy retires next year? My experiences at Holiday have only been positive and uplifting, with the majority of the cashiers truly interested in our lives and in providing extraordinary service, not only to us but to the community.Sorry you had trouble, Jason, but there's usually a reason behind the trouble, and in this case, it was that Gordy wasn't on duty as he usually is, dutifully working the night shift at the Crosby gas station.Hats off to you Gordy!!!”
“Certified TopTier gas has more detergents for clean fuel systems....and is consistently low priced in town. The premium is non-oxygenated for snowmobiles and collecter cars. Convenience store is small. Lottery.”
“I honestly don't know what all the bad reviews are for. I personally have never had an issue with this station. From the person working to the pumps, it has all been the normal experience for a gas station. The only downside is the pumps pump much slower than other gas stations, but that's an easy fix when your patient. But so far so good with this place, and there hasn't been a single issue in many years of going here.”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Texas-born Buc-ee's is changing the way people think about gas stations and convenience stores. This chain is known for its huge stores along highways, some with over 100 fuel pumps. With its funny billboard ads, award-winning clean bathrooms, and branded items Buc-ee’s is hard to miss. The company wants people to actually plan to stop at Buc-ee's during road trips, not just go there as a last resort. And it's working - the chain has a huge fan base, with Facebook groups dedicated to Buc-ee's having hundreds of thousands of members.
Sheetz Inc., the Pennsylvania-based convenience store chain, is making big moves in the Motor City. The company announced plans to open four more locations across metro Detroit, weeks before opening its first Michigan location. The first Michigan Sheetz will open its doors in late summer at 33380 Wick Road in Romulus. More locations are planned for Taylor, Warren, and Macomb Township, each employing around 30 people, mostly full-time.
Love's Travel Stops is rolling out a new system that turns work into a game for its restaurant employees. Picture this: Three big screens in each restaurant, tracking how fast workers greet customers, take orders, and hand out food. It's not just for show - early results say it's making service 11 seconds faster on average. "These monitors track key performance metrics in real-time, such as greet times, order processing times and the time it takes for food handoff," Love's explains. The system creates a more interactive environment, fostering friendly competition between stores.