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November 2023
This is the second order they screwed up within two weeks. Cannot get through customer service and when you do they put you on hold and then your disconnected. Will dispute these charges with my credit card company!!!
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October 2023
BAD ONLINE CUSTOMER SERVICE X 4.I PLACED AN ORDER FOR 2 PAIRS OF SHOES IN AUGUST. RECEIVED ONE AND THE OTHER KEPT SAYING WAITING FOR SHIPPER. NEVER RECEIVED CREDIT NOW I HAVE LATE FEE AND FINACE CHARGE. I GUESS ITS ASKING TOO MUCH FOR 4 PEOPLE TO FIX THEIR ERROR SO THEY ARE NOW LOOSING A LIFE LONG CUSTOMER.
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June 2023
Amber at the Fairvirw Heights, IL location is very unprofessional and unpleasant. Made a formal complaint with mall security and regional manager. I am waiting on a return call! She should be let go. Formal training wouldn't even work for her unprofessional attitude.
