Victra, a Verizon Authorized Retailer in Duluth, MN, is known for providing friendly and helpful service. Customers appreciate the knowledgeable staff, including store consultants and managers, who assist with a full range of wireless devices such as phones, tablets, mobile broadband, and wearable technology. Many reviews highlight the staff’s patience, listening skills, and willingness to go above and beyond to solve problems, often leaving customers feeling satisfied and confident about their next steps. Employees like Cory, Kelly, Ashley, Idan, and Aidan are praised for their professionalism, dedication, and ability to find the best deals or resolve issues efficiently. Several customers mention having had negative experiences at other locations but found this store to be welcoming and attentive. Overall, the store strives to connect technology to life in a trustworthy, fun, and profitable way, making it a positive place for Verizon customers seeking reliable service and expert guidance.
My questions were answered. My problem was solved within two hours. My phone was repaired with no lost information. I will definitely be back if the need arises.
March 2025
The four stars are for Cory, not the company. Having dealt with "the phone company" many times in my life, only to be met with poorly trained, unhelpful individuals, I was glad to have finally met Cory. He actually listened, responded and solved our problem.
March 2025
Wonderful service. No problems what so ever. Wont go anywhere else for my phone related business.
