“The store was great. Fast and easy. And they knew exactly what they were doing, the manager was super helpful and nice, she deserves these 5 stars. Loved the way everything went. Will be coming back and sharing this information with friends and family.”
“After 3 phone/Internet orders with Verizon getting lost and/or canceled, Bryce was able to help me in the store and called Verizon corporate on my behalf to get everything straightened out. He was patient and knowledgeable and would highly recommend going into the store over calling the customer service number any day.”
“Larry was incredibly helpful and gave us the best customer service we have had at this AT&T location. he answered all of our questions, gave us advice, he was funny and very friendly. 10/10”
10AM - 8PM
2108 London Rd, Duluth
Mobile Phones
“Went in and upgraded our whole family to iPhone 16s, s/o to Wade because he had 4 different customers doing different things and he helped all of us get in and out as quickly as possible. He was efficient but didn’t cut any corners and answered all our q’s. Super happy with the service here and thanks to the employees for always doing a great job !”
“Had a great experience at the AT&T store today. An old employee installed the wrong screen protector when I originally bought my phone. To put the correct one on there they wanted to charge me $55 for a new protector but Blake and Jordan at the store made it right by putting on a new screen protector at no charge. They also helped me to review my bill and make changes to get me the best monthly price on my plan. Highly recommend going to this store.”
“Joe has helped me several times he has given me some if the best customer service I have ever received knowledgeable helpful friendly and sincerely appreciate his help wish the world has more Joseph in customer service I won't go to any other store who ever pays this man he deserves a raise he knows his stuff and sincerely mean best customer service I have ever gotten thanks Joe”
“I like the service in this store a lot. Everytime i go in they resolve my problem. I would recommend it to everyone to visit this place if you want to buy a new phone.”
10AM - 7PM
911 W Central Entrance, Duluth
Mobile Phones
“Sam is the absolute best, she has went above and beyond THREE days in a row to help me figure out problems we have had with our phones that customer support couldn’t!”
“This experience tops anything I ever experienced.
My phone was flintonish at best.As a matter of fact according to Corporate Verizon it wasn't considered a phone.What ? I've been paying my phone bill for that type of phone for 6 years ands it's not considered a phone.Well the technicians all four of them over two visits spent over two racking their brain's try to figure out how I could my new Galaxy S 24 ultra at the promotional prise.You should have seen the determination and commitment on there face.When the solution was thought of they were as happy as I was.I've been with Verizon for 30 years. It's people like this that make it happen.The odds weren't in my favor but they made it happen. Thank you. I really needed that phone.”
“I was at Verizon Wireless today because my phone was not working. I was busy talking with Ryan from sales while trying to figure everything out, and my toddler was not very happy about having to wait.
Justin, a staff member at Verizon, was incredibly kind and patient. He played hide and seek, chased my toddler around a bit, and even sat down to color with him. Justin was absolutely wonderful and so good with my toddler. It truly meant so much to me.
All of the staff working today were kind, patient, and understanding about my toddler needing to move around and stay busy. No one made me feel stressed or uncomfortable — instead, they were supportive and welcoming.
This is the store I always go to for phone services, and experiences like today are exactly why. I highly recommend this location. Thank you to Justin, Ryan, and the entire team for being so kind, understanding, and patient. It does not go unnoticed!”
10AM - 8PM
1600 Miller Trunk Hwy F -08, Duluth
Mobile Phones
“Logan was incredibly patient and helpful throughout our situation, and went above and beyond to ensure we got what we were looking for. Absolutely fantastic service!”
“Staff in this store seem very depressed. I guess they should be, but it's still a bit sad to walk in and see them stare at the floor while leaning against the cheap, particle-board surfaces of their empty little day-cage. Guys, if u read this, get out of there. Do it for your parents; they wanted more for you.”
“Excellent service. Brought my phone in 20 minutes before they closed and Terry, the owner, was so helpful. Looked at possible reasons for my phone suddenly not charging and had it fixed prior to closing time. So reasonably priced, could charge so much more for the help they give.”