ABF Freight, operating as U-Pack, provides moving and less-than-truckload transportation services. Customers report great, terrific, and awesome experiences, highly recommending the service. Reviews highlight prompt, clear communication for setting up and finalizing deliveries. Employees, including customer service agents and drivers, are consistently described as accommodating, kind, friendly, professional, and efficient. Drivers go above and beyond, such as wheeling heavy packages into a garage. The service is noted for its flexibility, honoring original prices with no hidden fees, even when adjusting moving dates. Operations are praised for being on-time and efficient, with everything arriving intact and as packed. Customers emphasize that the company offers significant savings compared to other options and stands out for excellent customer service.
I can’t say nicer things about the ABF team, particularly the office gals, Neal and Bob who came to the rescue after my boyfriend’s Christmas gift was delayed due to snow. Their kindness, communication and teamwork helped get me the gift in the knick of time on Christmas Eve! The whole team was so kind and helpful.
October 2025
One of the best companies to work with. They are kind, courteous and easy to do business with.
December 2024
Easy access for truck drivers, nice experience with personnel.
