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“Just moved to town and Tim was so friendly and helpful. We will definitely be back and couldn’t thank him enough for making me feel welcome on my first (of many) visits!”
“I had such a pleasant experience in the paint dept at the Apple Valley Menards. Had a very nice young lady, Kristine (or Kristina)? help me. She was very knowledgeable & helpful!! She advised me on the right paint choice, matched the paint to my bedspread, showed me what to prep the walls with to hide marks that I could never get rid of last time I painted. Also she didnt try to sell me stuff I didnt need or the more expensive choices. Very nice young lady with a very cute accent. Don't ever get rid of her cuz I have alot of paint projects coming up!
Thank you!”
“LOVE THIS PLACE! Excellent business owners, SUPERB customer service, and best of all, a comfortable, non corporate feel with that original ma and pa feel that we barely get these days. I will neverStep foot in another hardware store but this one!!!!(Also the one in Bloomington that the owners took over)Both are equally as great!!!!”
“We needed an electric scooter for my husband who is currently using a walker. They only had two and both were currently in use by others! I would think as large as that store is they would have at least 5 available.”
“I brought my 2 year old daughter in with me to get some lumber early this morning. The store manager gave her free balloons. They were also able to cut my 2x4x8 in half which was awesome. Great experience, one of my favorite stores!”
“We got excellent service from Eli who showed us the options for what we were shopping for and how to find them online or ship to store. He was knowledgeable and so nice!”
“We received excellent customer service from Amy C. She went above and beyond helping us narrow down the product we wanted and then finding it in stock so it could be delivered on time for our project. She was patient and knowledgable. I highly recommend them this store.”
“Menards has everything including reasonable prices. The Richfield store is the only home improvement store I have ever visited that has pianist playing on a grand piano. It is quite beautiful.”
“You want to speak to a customer service FREAKAZOID? Go see Emily at the Customer Service desk at this Home Depot! Emily is awesome! If only they could "3D Print" replicas of her!! Thank you Emily for being so awesome! YOU are the reason that our experience was so outstanding! Go Emily! Emily!! Emily!!! Emily!!!!”
“We recently discovered the West St. Paul location and have shopped there a few times now. The staff are all super friendly and helpful. We've been able to find what we needed for our various projects and household cleaning/maintenance. We will be continuing to shop at this store going forward.”
“We have been using Spring Green for two or three summers now and are extremely happy with no intention to switch. The customer service is exceptional, thorough and easy to obtain whether by phone or text. The operate with honesty and transparency with their services. Pricing is fair. Quality of service great, our lawn is looking better every year with its proper care. Have and will continue to recommend Spring Green to friends and neighbors. (We have used the standard lawn care and mosquito/tick treatment.)”
“A good Home Depot at which to shop. As is frequently typical in stores today, it can be hard to find help. Same here, however, when I did find someone, they were very helpful and informative.”
“Great location, well supplied, and ample parking. Staff is generally friendly and helpful, but the checkout process was a bit bumpy. The card machine, which apparently was a known issue from the employee that responded to help, kept rejecting my chip read, then finally accepteda swipe with the employee's assistance. The management or owner should address this, as it has seemingly been a problem for quite some time. Interestingly, it became a teaching tool for the employee who was training someone. My transaction also included a military discount, which showed the trainee that aspect, as well. Kudos to Home Depot for honoring those of us who have served, and would ask this location to add veteran parking signs outfront, as other locations have done. The cost is minimal, and the message and public display is a powerful statement of where the organization stands. Plus, many of our older service members would be grateful for the proximity to the door, as they do not sign up for handicap access, due to military grit and pride..”
“Adyn was great to talk to while we were on hold with Home Depot card services, he made sure to communicate with other customers that it may be a few minutes until he can help them. Keep up the good work!”
“I learned more in five minutes here than in an hour at a big box retailer. I was greeted upon walking in the door and I was able to ask questions about the composite lumbers to find a product that will be perfect and cool for our south facing front porch (keeps cool in direct sunlight). I was handed a bag and told to take as many samples as I like and given a card for follow-up cost estimates. I will be back - very pleased.”
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“Linda was most helpful at checkout yesterday even though I was in the self-serve check out she came over and said you want me to do that for you? I said sure, and then helped me set up to get my military discount as well. Great customer service Linda thank you.”