Body Shops in Eden Prairie, MN

“Don, Jesse, and the rest of the team at Tint Kraft / Dent Kraft did an amazing job with installing paint protection film on our Tesla. The scheduling was easy, the team was professional, and the overall results of the work they did was excellent. I would highly recommend the Tint Kraft team to anyone looking to add a layer of protection to the their vehicles.”

“I cannot say enough good things about Caliber Collision. I had to head to Europe and was stressed trying to sort out insurance, but they made it completely hassle-free. They let me leave my car at their facility for free before I left, coordinated directly with the insurance adjuster, and even got the work done ahead of schedule. On top of that, they buffed out a scratch that wasn’t even part of the insurance claim at no extra charge. Alexis at the front desk and JP, my service advisor, both did a phenomenal job coordinating and communicating with me while I was away. True professionals!”

“I was very happy that State Farm Insurance connected me with CarStar of Eden Prairie and with Enterprise Car Rental of Eden Prairie!
I dropped my car off at CarStar Monday morning. They arranged for Enterprise rental car agency to pick me up. Wednesday morning CarStar reported that my car was ready. I left the rental car there and drove my car home. They arranged for Enterprise to get their car.”

“The body repairs on my vehicle were estimated accurately, performed in a timely manner, and the customer care was first-rate. Thank you Caliber Collision teams in Eden Prairie and Roseville.”

“Kamal’s work and service is outstanding. He was able to get our car in quickly, gave an accurate estimate, helped us get a loaner car and did quality work. He personally cares about the work he does and his customer service made you feel like family. I highly recommend his work and we will be coming back if we ever need work done again.”

“I'd like to give LaMettry's 5 stars for effort alone, but I can't. Having my car in for a repair after an accident in which the other driver drove into the side of my car, LaMettry's took exactly 6 months to the day to get my car repaired. My car is German, and shipping delays accounted for a month's wait time. It took another month to complete the repairs and repaint the side of the car. So why 6 months and not 2 months? LaMettry's kept getting things wrong. Repeatedly. To their credit they always wanted to make it right. The car needed to be repainted three times. Panels or doors kept not being aligned properly. A lot of details kept being missed, or they'd fix one and then create another, or forget about one more thing. I believe I had the car back in to their shop at least six more times over those additional 4 months, and it was only completed on the 6 month anniversary of when I originally dropped the car off because I contacted the general manager and told him it was the 6 month anniversary since I'd dropped the car off. He had me bring the car in that day for the last item to fix, something I'd been waiting on for a month, despite his weekly updates on why it couldn't be done during that month.

LaMettry's was my only real choice for where to get my car repaired, since they're the only shop in town certified to work on my brand of car, and since the repair was serious, involving body/frame damage, and the car was relatively new (under 10K miles), I wanted the repairs to be as close as possible to how it was out of the factory, which is what those certifications are for.

So I'll rank LaMettry's like this (out of 5 stars):

Quality of mechanical or body repair: 5 stars
Quality of paint repair: 3 stars
Quality of execution: 2 stars
Quality of customer service: 5 stars
Attention to details: 0 stars
Timeliness: 1 star
Overall satisfaction with total job after additional time to do it right: 4 stars
Overall final quality rating of LaMettry's: 3.5 stars”

“This location is very professional and friendly. They did my glass replacement when they said they would and recalibrated my windshield. I am very happy with their work and would return to this location in the future.”