“Great work and easy to schedule with! I was out of town but was able to drop off my vehicle early, and they completed the work right on time. An unrelated issue popped up afterward, and Drew looked at it right away. He helped me verify it wasn't connected to the original repair, and thanks to his diagnostics, I was able to fix the issue myself. It is so nice to go to a shop that genuinely wants to help you rather than money-gouge you. Highly recommend!”
“John is always so helpful! He did my hybrid battery replacement for significantly cheaper than the dealership & is always willing to answer car questions. Also advised me with diagnosing another set of battery issues (the 12V) thank you!”
“I normally go to another dealership for service but when my Explorer broke down by Eden Prairie I called metro ford. they got me in the very next day once I got it towed and my husband was blown away he said they gave him the red carpet treatment even though we did not buy it there nor was a regular customer!!! he says if they treat strangers this well he can only imagine what their long time customers get. they fixed it same day - done right 1st time. reasonable bill. this is the place to go if you have ford that needs care on west side of town.”
“I had an amazing experience at Jiffy Lube thanks to Bennie, CJ, and Dave. They were incredibly kind, professional, and took the time to walk me through everything they found during my inspection. When it came to my brakes, they didn’t just tell me they needed attention, they actually showed me what the rotor looked like when it was removed and explained why the repairs were necessary, and answered all of my questions without making me feel rushed or pressured.
I really appreciated how honest and transparent they were throughout the entire process. It’s not always easy to find a shop that makes you feel comfortable and informed, but these three went above and beyond. Their customer service was outstanding, and it was clear they genuinely cared about making sure my car was safe.
If you’re looking for a place with knowledgeable technicians who treat you with respect and take the time to explain things, I highly recommend asking for Bennie, CJ, and Dave. Thank you all for making what could have been a stressful experience such a positive one!”
“Great friendly service that installed a new battery into my car very quickly. I would highly recommend using their services and intend on coming back for additional services needed”