The Verizon store in Eden Prairie is described as a nice place with helpful and honest staff. Customers report being greeted immediately with smiles and receiving fantastic, knowledgeable, and extremely courteous service. Staff members professionally and respectfully answer questions, help choose new phones and plans, and patiently overcome obstacles, ensuring customers have what they need. The team works together effectively to provide an excellent experience. The store offers the latest mobile, 5G home internet, and business services, with options for in-store appointments, online orders, and pick-up. A noted downside is that the parking lot can be impossible to get into, sometimes requiring customers to walk from another lot.
We had excellent service with Hunter and he was very knowledgeable and patient.
August 2026
Great group of guys. Clear and concise. Hunter and Logan helped me out, and they’ve made the entire process painless
August 2026
Needed to return my phone and internet service. Jonathan gave me great service was polite and friendly I hope you have more employees like that young man
